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Genesys Cloud Architect

Pradeepit consulting services pvt Itd.

Genesys Cloud Architect

Work Mode: Remote

Experience: 7+ Years

Project Overview: We are seeking a skilled and experienced Genesys Cloud Developer to join our dynamic team. The ideal candidate will have a strong background in developing and implementing Genesys Cloud solutions, with a focus on creating efficient, scalable, and user-friendly applications. This role requires a deep understanding of contact center technologies and the ability to work collaboratively with cross-functional teams to deliver high-quality solutions.

Key Skills:

  • Realtime & Historical reporting analytics.
  • IVRBots, ChatBots, Speech analytics, Workforce Management
  • Experience with CRM integrations such as Salesforce, SAP
  • Agent scripts
  • Good analytical and communication skills

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Vacancy posted more than 2 months ago

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