Warehouse Lead Team Member

Job Description

Job Description

Why RealCold?

Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service.

Role Overview:

The Warehouse Lead Team Member will be responsible to oversee daily warehouse operations and staff, ensuring efficient picking, packing, shipping, and receiving while maintaining safety and accuracy. The incumbent must interface well with other team members to create a positive work environment and healthy team culture.

Essential Functions and Key Responsibilities:

• Train all new hires on equipment, warehouse and department processes
• Enforce safety and ensure all safety guidelines are being followed appropriately
• Coach and provide feedback to warehouse associates as needed
• Partner with Operations Leadership to make sure all functions of the warehouse are completed
• Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are met
• Manage picking team by conducting audits regularly
• Be able to multitask i.e., ensuring pickers are staying on task while also providing the line with necessary materials
• Perform assigned projects as instructed

Requirements of the Position:

• Minimum two (2) years of distribution/warehouse management experience.
• Experience in a cold storage facility a plus.
• Experience with several types of equipment including forklift, pallet jack and high reach forklift.
• Experience with Warehouse Management Systems.

Knowledge, Skills, and Abilities:

• The ability to work in a team environment geared towards the common goals of shipping product/customer orders on time and in a safe manner.
• Dedication to providing world-class customer service to your internal and external customers.
• Possess a high degree of professionalism, excellent interpersonal skills, driven to meet deadlines & commitments, and the ability to work independently and thrive in a positive, solution-oriented culture of accountability.
• Proficiency in Microsoft Office tools.
• Excellent written and verbal communication skills.
• Ability to communicate at all levels of an organization and to practice a culture of inclusion.
• Ability to interpret financial data as needed to set production goals.
• Ability to access and navigate the production facility.
• Excellent organizational skills and attention to detail.
• Reliable transportation.
• Great work ethic.
• Ability to listen and take direction agreeably.
• Be on time to work and reliable.

Work Requirements:

• Must be able to pass a background check.
• Must be flexible and be able to work overtime.
• Must be willing to work weekends and evenings.
• Ability to work well under pressure.
• Dress code is relaxed with a few rules to follow for safety; comfortable, closed-toe shoes are required.

Work Environment:

Works in a cold storage facility with exposure to low to below zero temperatures. This job may involve occasional exposure to some disagreeable elements such as dust, noise, etc. Accidents are improbable other than minor injuries. Environment may be fast paced at times. You will be working around moving machines – order pickers and forklifts.

Physical Requirements:

This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:

• Prolonged periods of walking through a cold warehouse environment below 34 degrees for up to 8 to 10 hours daily.
• Ability to walk through warehouse for up to 8 to 10 hours per shift.
• Must be able to maintain attention for long periods of time with constant interruptions
• Ability to lift over 30lbs multiple times a day

What We Offer You:

• Comprehensive benefits package to include medical, dental, vision, HSA, FSA, Short- and Long-Term Disability, and Life Insurance
• 401(k) Match
• Paid Time Off

RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.