Technical Manager

Job Description

Job Description

Flow Control Systems (FCS) is looking for a Technical Manager to join our team.  This would not be just a job but a long term career.

FCS is a Process Control Equipment distributor in the Industrial and Automotive Industry specializing in Automated Control Valves, Instrumentation, Process Equipment and Complementary Products. FCS is a welcoming, dedicated, and fast paced environment for those who are looking for a challenge while getting exposure to Technical / Engineered Products and Solutions. We take pride in our Customer Service and follow through. We listen, we care, we deliver and we’re looking for passionate and outgoing employees who can help us maintain those goals.

This is an Upper Level Position with prior experience (3-5 Years) required in not only management but material specification / procurement, generating workups, creating assemblies, generating customer quotes, trouble shooting and managing day to day operations. This position requires strong attention to detail along with an aptitude for mechanical, analytical, and engineering processes. The applicant must also be proficient in Basic Computer Skills, Mathematics and Problem-Solving as you will review Customer Applications, Scopes, and Specifications to provide product quotations along with Reviewing Orders that include Large Complex Assemblies and unique configurations. Knowledge of Automated Valves, Actuation, Process Controls, and Process Instrumentation would be a strong plus.

Job Description

Location: Royal Oak, MI

Work Schedule: Monday through Friday / 8:00 am – 5:00 pm (1 hour lunch)

Rate of Pay: Competitive Salary with Annual Bonuses

Benefits: Employer Paid Health, Vision, Life Insurance, Retirement Plan

Dental ( optional) (employee paid)

Duties and Responsibilities to include, but not limited to:

• Manage day to day operations:

1)      Actively collaborating with internal personnel to ensure information share and goal alignments.

2)      Verifying orders are processed correctly and that everything is going out on schedule.

3)      Checking in with the shop to make sure there are no issues and verifying priorities.

4)      Making sure customer quotes are submitted in a timely manner.

5)      Offering any assistance where needed.

• Create Quotations (utilizing quotation software) to meet customer specifications and requirements
• Produce Formal Requests for Quotes (RFQ’s) and compare cost of goods / lead times from Vendors.
• Gather, markup, and provide Technical Data including specifications, mechanical / electrical details, and drawings to the customer.
• Maintain accurate records of quotes, projects, opportunities, contacts and correspondence
• Identify customer’s needs and sales opportunities to help future growth
• Build customer and vendor relationships
• Reviewing carefully all customer requirements and quotation workups for order entry.

Required Skills

• Knowledge of Automated Valves and Process Instrumentation would be a strong plus
• Proficient with Technology including Computers, Microsoft Excel, Word, and Outlook
• Good understanding of mechanical, electrical and industrial automation systems is preferred
• Strong customer service skills
• Ability to deal with customers, tactfully and professionally
• Highly organized and detail-oriented
• Adept and effective communicator – written and verbal
• Analytical and driven
• Enjoy complex problem-solving and collaboration across all levels
• Strong Time Management Skills
• Good attendance and ability to work on site daily