Chick-fil-A Restaurant Manager

Job Description

Job Description

Company: Chick-fil-A Reynoldsburg

• Work directly with Owner/Operator Zach Mallare , who began his Chick-fil-A career as a Team Member and understands firsthand the opportunity to grow within the organization
  
• Be part of a leadership culture centered around belonging, meaningful work, organizational success, and continually raising the bar
  
• Join a well-established leadership team with a demonstrated history of developing and promoting leaders from within
  
• Gain experience across both Front of House and Back of House operations while learning to lead a complex, high-volume business
  
• Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years.
  
• Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation.
  
• Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022).
  
• Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients.
  

Value and Appreciate Employees

• Health, Dental & Vision Insurance
  
• 401(k)
  
• Paid Vacation
  
• Tuition opportunities, including access to 100% tuition coverage through the University of the Cumberlands
  
• Free Employee Meals
  
• Bonus opportunities based on restaurant performance
  
• Sundays Off
  
• Excellent Career Advancement Opportunities
  
• Overtime Available
  

Opportunity

We are looking for an enthusiastic Restaurant Director to join our team at Chick-fil-A Reynoldsburg. This hands-on leadership opportunity is designed for someone who thrives in a fast-paced environment, enjoys developing people, and wants to build a meaningful career while learning to lead a high-volume restaurant business.

As a Restaurant Director, you will lead from the floor and develop a strong understanding of both Front of House and Back of House operations. You will work alongside an experienced Owner/Operator and established leadership team while learning how to drive operational excellence, develop people, improve systems, and produce measurable results.

This is an opportunity for a leader who wants more than simply managing a shift. As you master the operation, you will be challenged to identify opportunities for improvement, strengthen systems, and make an increasingly significant impact on the business.

Your Impact

• Lead daily restaurant operations while ensuring Chick-fil-A standards for operational excellence, hospitality, food safety, and quality
  
• Coach, develop, encourage, and hold team members and leaders accountable to high standards
  
• Develop proficiency across both Front of House and Back of House operations
  
• Help provide strong leadership coverage across high-volume dayparts
  
• Identify opportunities to improve operational systems, efficiency, productivity, and restaurant results
  
• Implement and improve processes that make the restaurant more effective while creating a better experience for team members and guests
  
• Use restaurant results and operational metrics to identify opportunities and drive continuous improvement
  
• Communicate clearly and consistently while building strong relationships throughout the team
  
• Collaborate with other Directors and senior leaders through regular leadership meetings, development conversations, and shared restaurant goals
  
• Create an environment where people feel valued while continually challenging the team to raise the bar
  

Background Profile

• Proven leadership experience with the ability to lead, coach, and develop others
  
• Experience succeeding in a fast-paced, results-oriented environment
  
• Strong self-awareness and desire for continued personal and professional growth
  
• Adaptable and comfortable leading through change
  
• Organized and detail-oriented with strong follow-through
  
• Ability to receive accountability and take ownership of results
  
• Systems-minded problem solver with a continuous improvement mindset
  
• Strong communication and relationship-building skills
  
• Willingness to learn and lead both Front of House and Back of House operations
  
• Open availability to work a leadership schedule including mornings, evenings, and Saturdays
  
• Bachelor's Degree preferred, not required
  
• Restaurant or hospitality leadership experience preferred, not required
  

Apply now and you will be contacted ASAP .