Key Account Manager - Immunology and Gene Therapy - Phoenix Territory

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

We are seeking an experienced Key Account Manager to join our Sales Team. The ideal candidate will have an excellent track record of selling in the specialty medicine/rare disease setting and a minimum of 5 years of experience with Integrated Delivery Networks (IDNs), Academic Medical Centers, buy and bill products, P&T committees, and 340B institutions. In addition, understanding of the hospital formulary/decision making process is essential. This position requires effective communication, relationship-building, and networking skills. A strategic and analytical approach to the business is necessary to effectively promote and sell our products in the hospital setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Deliver against a sales targets and drive business growth
• Build and maintain strong relationships with key stakeholders within hospitals, including physicians, pharmacists, hospital administrators, and formulary committees.
• Utilize knowledge of IDNs and Academic Medical Centers to navigate the complex healthcare landscape and maximize product access.
• Assist HCP champions and health system leaders in operationalizing a paradigm shifting treatment for RRP patients within their healthcare system.
• Collaborate with cross-functional teams, including marketing, sales, market access and medical affairs, to develop and implement effective sales strategies and promotional materials.
• Stay up to date with the latest clinical data, treatment guidelines, and market trends to provide accurate and timely information to healthcare professionals.
• Conduct product presentations, educational programs, and in-service training for healthcare professionals to increase awareness and understanding of our pharmaceutical products.
• Assist hospitals in the onboarding and formulary approval process by providing necessary documentation, clinical data, and value propositions to secure product inclusion.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges, and adjust sales strategies accordingly.
• Provide feedback to internal teams on customer needs, market dynamics, and competitor insights to support product development and commercialization efforts.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and product inventory using appropriate CRM tools.
• Develop local, regional and national KOLs in assigned territory.
• Build comprehensive account plans for top targeted IDN’s that will serve to drive strategic focus.
• Ability to travel – up to 40% of the time.
• All other duties as assigned

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Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education : Bachelor's degree in a relevant scientific or business field
• Experience and/or Training :
  • Minimum of 5 years of pharmaceutical sales experience in a hospital and large IDN selling environment. 
  • Strong understanding of IDNs, Buy & Bill, 340B, and the hospital formulary approval process.
  • Excellent communication, presentation, and relationship skills.
  • Proven ability to build and maintain relationships with healthcare professionals and key decision-makers.
  • Demonstrated track record of achieving sales targets and driving business growth.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and effectively in a team-oriented environment.
  • Proficiency in using CRM software and other sales productivity tools.
• Licenses/Certificates : Valid driver’s license clear of violations meeting our MVR criteria.
• Technology/Equipment: Proficiency in using CRM software and other sales productivity tools.

PREFERRED QUALIFICATIONS:

• In-depth knowledge of oncology treatments, therapeutic areas, and emerging trends in oncology, and cell and gene therapy are preferred.
• Experience in ENT/Otolaryngology experience preferred.
• Understanding of ultra-cold chain distribution is preferred.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded -  I act with the patient’s best interest in mind.

Client Delight -I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others. 

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity -  I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected] .

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