Operations Support Specialist

Job Title: Operations Support Specialist

Employment Type: On-Site | Hourly | Non-Exempt

Overview:

Servi-Tek is looking for an Operations Support Specialist to support our field operations team. This role focuses on workforce compliance, employee support, and timekeeping systems across janitorial sites. You will conduct field visits, assist with workforce tools, support safety and compliance initiatives, and help ensure smooth day-to-day operations.

Key Responsibilities:

• Conduct weekly safety trainings for employees
• Conduct field visits to support workforce operations and ensure timekeeping and compliance standards
• Support employees with timekeeping systems (EPAY/iSolved) , device setup, and troubleshooting
• Support the Scalefusion application and troubleshoot device issues
• Ensure compliance materials (Labor Law postings, SDS) are properly maintained across sites
• Help inspect janitor rooms for updated job cards and safety standards
• Attend and participate in weekly team meetings
• Maintain 100% compliance in Servi-Trak, training logs, and inspection checklists

Qualifications:

• Experience in a janitorial environment preferred
• 2-3 years of experience in employee training and legal compliance
• Comfortable using Apple devices (iPads, Pages, Numbers, etc.)
• Strong communication skills and the ability to work with all levels of staff
• Highly organized with excellent attention to detail
• Able to work independently and conduct daily field visits
• High School Diploma or equivalent
• College degree preferred
• Valid driver’s license and proof of insurance

Work Schedule & Setup

• Split Shift (Monday–Friday):
• • 10:00 AM – 2:00 PM
• • 5:00 PM – 9:00 PM
• Saturdays: Required at least once per month (a few hours).
• Work Setup: On-site, traveling daily to multiple job sites across Honolulu, Pearl City, and Waikiki to train employees on timekeeping requirements.

Compensation & Benefits

• Auto Allowance: $750/month
• Parking Allowance: $65/month
• Equipment & Training: Provided
• Sick Leave: 40 hours/year (accrued)
• Holiday Pay: Thanksgiving, Christmas, and New Year’s Day