Conference Center & Visitor Specialist (Substitute)

About the Employer

The Alameda County Office of Education (ACOE) leads with a student-centered vision innovating in the classroom and building safe and supportive community schools. We collaborate and partner with local county and state agencies to address challenges students are looking for individuals who can enact our vision: equipping the most vulnerable students and those who serve them with the tools to thrive. Join our team as we reimagine services to more holistically support students and erase the predetermination of failure for children especially Alameda Countys most marginalized youth.

Job Summary

Job Summary

**This is a limited term position. There are no benefits assigned to this position.**

Requirements / Qualifications

THE POSITION: The Conference Center & Visitor Specialist is responsible for the operations of the public facing areas of the ACOE Central Office including a variety of reception clerical and event operational support for visitors to the Alameda County Office of Education (ACOE). This role interfaces with a variety of internal and external partners including districts and community partners to ensure a positive experience for visitors to the office and conference center. Responsibilities include greeting and assisting visitors providing information to staff students parents and the public and serving as a liaison to leverage ACOE programs and resources. Assists internal staff in planning and executing events and facilitating cross-departmental communication and services. This position reports to the Superintendents : 313 W. Winton Ave. Hayward CA 94544TYPICAL DUTIES: Performs receptionist duties at the central office of ACOE; operates a centralized multi-line telephone system directing calls to appropriate personnel; receives and transmits messages; answers questions and provides general information and assistance to callers and walk-in visitors. Responds to emergency calls notifying appropriate parties to address immediate safety and/or security issues. Greets and assists employees and visitors in a professional and courteous manner ensuring compliance with building security procedures handling confidential inquiries directing accordingly and providing routine information on policies. Tracks temporary access badges for proper identification and controlled access. Coordinates the use and services of the conference center facility at the Alameda County Office of Education by internal employees and various community organizations; assures compliance with applicable laws codes policies and guidelines; assures satisfactory service to the centers clients and FULL JOB DESCRIPTION FOR MORE INFORMATION

Requirements / Qualifications

THE POSITION: The Conference Center & Visitor Specialist is responsible for the operations of the public facing areas of the ACOE Central Office including a variety of reception clerical and event operational support for visitors to the Alameda County Office of Education (ACOE). This role interfaces with a variety of internal and external partners including districts and community partners to ensure a positive experience for visitors to the office and conference center. Responsibilities include greeting and assisting visitors providing information to staff students parents and the public and serving as a liaison to leverage ACOE programs and resources. Assists internal staff in planning and executing events and facilitating cross-departmental communication and services. This position reports to the Superintendents : 313 W. Winton Ave. Hayward CA 94544TYPICAL DUTIES: Performs receptionist duties at the central office of ACOE; operates a centralized multi-line telephone system directing calls to appropriate personnel; receives and transmits messages; answers questions and provides general information and assistance to callers and walk-in visitors. Responds to emergency calls notifying appropriate parties to address immediate safety and/or security issues. Greets and assists employees and visitors in a professional and courteous manner ensuring compliance with building security procedures handling confidential inquiries directing accordingly and providing routine information on policies. Tracks temporary access badges for proper identification and controlled access. Coordinates the use and services of the conference center facility at the Alameda County Office of Education by internal employees and various community organizations; assures compliance with applicable laws codes policies and guidelines; assures satisfactory service to the centers clients and FULL JOB DESCRIPTION FOR MORE INFORMATION

Comments and Other Information

MINIMUM QUALIFICATIONS: Education: High school diploma or general education degree (GED) : Two years of experience performing receptionist and clerical work with frequent telephone and personal public contact required. Three years of progressively responsible experience providing complex and technical administrative level support to a department administrator : Equivalent combination of education and WILL BE HELD WEEKLY EVERY WEDNESDAYThe following application materials are required: 1. Completed EdJoin Online Application. Incomplete EdJoin Online Applications will not be accepted. APPLICATION SCREENING & EXAMINATION PROCESS: A review of the candidates EdJoin Online Applications to verify possession of minimum qualifications. Those candidates who complete the EdJoin Online Application and who possess the minimum qualifications for the class will move on to the next step in the process. Those invited to participate will be notified via email or phone. We reserve the right to make changes to any of the announced components. THE PROCESS IS AS FOLLOWS: 1. Application Review......... PASS/FAIL 2. Written Examination............................................................ Weighted 100%3. Final Interview ........................................................................................................................ PASS/FAIL

Comments and Other Information

MINIMUM QUALIFICATIONS: Education: High school diploma or general education degree (GED) : Two years of experience performing receptionist and clerical work with frequent telephone and personal public contact required. Three years of progressively responsible experience providing complex and technical administrative level support to a department administrator : Equivalent combination of education and WILL BE HELD WEEKLY EVERY WEDNESDAYThe following application materials are required: 1. Completed EdJoin Online Application. Incomplete EdJoin Online Applications will not be accepted. APPLICATION SCREENING & EXAMINATION PROCESS: A review of the candidates EdJoin Online Applications to verify possession of minimum qualifications. Those candidates who complete the EdJoin Online Application and who possess the minimum qualifications for the class will move on to the next step in the process. Those invited to participate will be notified via email or phone. We reserve the right to make changes to any of the announced components. THE PROCESS IS AS FOLLOWS: 1. Application Review......... PASS/FAIL 2. Written Examination............................................................ Weighted 100%3. Final Interview ........................................................................................................................ PASS/FAIL

Required Experience:

IC