Program Manager

Program Manager – Hydro Excavation & Utility LocatingWe are seeking an experienced Program Manager – Hydro Excavation & Utility Locating to lead, build, and grow a specialized underground utility services division throughout Southern California.This is a senior, hands-on leadership position combining operations management, project management, business development, estimating, financial performance, fleet management, and strategic growth.The Program Manager will oversee multiple hydrovac trucks, utility locating crews, field supervisors, and underground support operations while developing relationships with utility owners, municipalities, heavy civil contractors, and engineering firms.The ideal candidate has a strong background in hydro excavation, utility locating, underground utilities, or heavy civil construction and understands how to build a safe, productive, and profitable field operation.Key ResponsibilitiesOperations LeadershipLead day-to-day operations of the Hydro Excavation & Utility Locating Division.Manage multiple hydrovac trucks, utility locating crews, operators, field supervisors, and support personnel.Coordinate manpower, equipment, trucks, and project schedules across multiple active jobs.Develop daily and weekly schedules that maximize crew productivity and fleet utilization.Monitor project execution to ensure work is completed safely, efficiently, on schedule, and within budget.Coordinate hydro excavation and locating activities with active heavy civil and underground utility construction operations.Develop and implement operating procedures that support consistent execution and continued growth.Identify operational bottlenecks and implement improvements to increase efficiency and profitability.Support emergency and priority utility response operations when required.Project & Financial ManagementOversee multiple projects and service contracts simultaneously.Develop annual budgets, revenue forecasts, and operating plans for the division.Monitor job costs, labor productivity, equipment utilization, revenue, margins, and profitability.Review project financial performance and identify corrective actions when costs or production deviate from expectations.Establish and track operational KPIs for crews, equipment, and projects.Support estimating, pricing, proposals, and contract negotiations.Review labor, equipment, disposal, travel, and operational costs when developing project pricing.Maintain accurate forecasting for staffing, fleet requirements, and future workload.Business Development & GrowthTake an active role in expanding the division's customer base and revenue.Develop relationships with: Utility Companies, Municipalities, Public Agencies, Heavy Civil Contractors, Underground Utility Contractors, General Engineering Contractors, Engineering & Consulting Firms.Identify new hydro excavation, utility locating, and underground support opportunities.Develop proposals and pricing for new and existing clients.Expand service capabilities and identify complementary revenue opportunities.Participate in client meetings, networking, and business development activities.Partner with executive leadership on market expansion, fleet growth, capital investments, and strategic planning.Client ManagementServe as a primary point of contact for key customers and contracts.Develop long-term relationships with utility owners, contractors, municipalities, and engineering firms.Coordinate project schedules and customer requirements.Resolve field and operational issues quickly and professionally.Manage customer expectations regarding schedule, production, safety, and project execution.Identify opportunities for additional services and repeat business.Team DevelopmentRecruit, train, mentor, and retain field and operations personnel.Provide leadership to Project Managers, Supervisors, Hydrovac Operators, Utility Locators, and field crews.Establish clear expectations for safety, productivity, customer service, and accountability.Develop future supervisors and operational leaders as the division grows.Build staffing plans based on current workload and projected growth.Core Service ExperienceCandidates with experience in the following areas are highly preferred:Hydro ExcavationHydrovac OperationsUtility LocatingPotholing / DaylightingVacuum ExcavationPole ExcavationUtility ExposureUnderground Utility ConstructionWater & Sewer UtilitiesGas UtilitiesElectrical UtilitiesTelecommunicationsUtility CoordinationTrenching & ExcavationUnderground InfrastructureEmergency Utility ResponseHeavy Civil ConstructionSafety & ComplianceThe Program Manager will be responsible for maintaining a strong safety and compliance culture throughout the division.Candidates should have knowledge of:OSHA RequirementsExcavation & Trenching SafetyUnderground Service Alert / 811 / DigAlertUtility Owner RequirementsEnvironmental ComplianceTraffic Control RequirementsPublic Works RequirementsClient-Specific Safety ProgramsIncident ReportingJob Hazard Analysis / JHAField DocumentationEquipment & Fleet SafetyThe Program Manager will ensure field teams maintain required safety documentation, environmental records, project reporting, incident documentation, and quality standards.Required Qualifications7+ years of experience in heavy civil construction, underground utilities, hydro excavation, utility locating, or related infrastructure services.Demonstrated experience managing multiple field crews and projects simultaneously.Strong understanding of underground utility construction and excavation operations.Experience managing project schedules, budgets, job costs, and financial performance.Strong knowledge of field production, equipment utilization, and workforce planning.Proven ability to lead and develop field and operations personnel.Strong customer relationship and communication skills.Ability to operate effectively in a fast-paced field-services environment.Strong organizational and problem-solving abilities.Valid driver's license required.Preferred QualificationsDirect management experience in hydro excavation / hydrovac operations.Utility locating experience.Underground utility construction experience.Experience working with major utility owners.Public utility contract experience.Southern California utility market experience.Heavy civil construction background.Emergency response experience.Fleet management experience.Estimating and proposal development experience.Business development experience.Experience building or expanding a construction or utility services division.Financial & Operational ExpertiseThe ideal candidate will have experience with:Division / Program BudgetingRevenue ForecastingJob CostingProfitability AnalysisProject Cost ControlLabor ProductivityFleet UtilizationEquipment Cost ManagementWorkforce PlanningProject SchedulingKPI Development & TrackingEstimating & PricingProposal DevelopmentContract ManagementIdeal CandidateWe are looking for a builder and operator, not simply someone to maintain an existing operation.The successful candidate will be comfortable moving between field operations, financial management, customer relationships, estimating, and business development.One day may involve reviewing fleet utilization and job profitability; another may require resolving a field issue with a hydrovac crew, meeting with a utility client, recruiting a new supervisor, or developing pricing for a major service contract.This person should have the entrepreneurial mindset to treat the division like a business while having the construction knowledge to understand how the work is actually performed in the field.What Success Looks LikeWithin the first year, the Program Manager will be expected to:Successfully manage multiple hydro excavation and utility