Medical Office Coordinator

Zachary Piper Solutions is seeking a Medical Office Coordinator to serve as the first point of contact for patients and visitors with a notable orthopedics company in Cincinnati, OH . This individual will play an important role in creating a positive patient experience while supporting daily front-office operations, including patient registration, appointment scheduling, insurance verification, payment collection, and medical records management.

The ideal candidate is a strong communicator who is comfortable working in a fast-paced medical office, managing multiple systems and priorities, and collaborating with physicians, clinical staff, and patients.

Responsibilities for the Medical Office Coordinator Include :

• Greet and assist patients in a professional and courteous manner while managing the check-in and check-out process and ensuring accurate patient registration.
• Schedule, confirm, and reschedule patient appointments according to physician protocols, including new patient, follow-up, walk-in, and specialist appointments.
• Verify patient demographics, insurance coverage, identification, referrals, and required documentation while maintaining accurate and complete patient records.
• Collect and reconcile patient payments, including copays, coinsurance, prepayments, and self-pay amounts, and assist with end-of-day payment reconciliation and reporting.
• Maintain accurate electronic health records (EHR) by creating patient encounters, scanning and indexing documents.
• Provide administrative support to physicians, clinical staff, and office management, including preparing charts, handling phone calls, and obtaining outside medical records.

Qualifications for the Medical Office Coordinator Include:

• Previous medical office, healthcare administration, patient registration, or front-desk experience **preferred**.
• Basic proficiency with Microsoft Office; previous experience with EHR/EMR systems, medical scheduling software, or electronic patient registration platforms **preferred** .
• Excellent customer service, interpersonal, and communication skills, with the ability to provide a welcoming experience for patients and visitors.
• Strong organizational and multitasking abilities, including the ability to work accurately across multiple computer systems in a fast-paced environment.
• Ability to work collaboratively and flexibly with physicians, clinical teams, managers, and fellow staff members, including occasional travel to other locations and participation in Saturday rotations as required.
• High school diploma or equivalent required; additional education or training in healthcare administration or a related field is a plus.

Compensation for the Medical Office Coordinator Include:

• Salary Range: $15-20/hr. **based on prior experience**
• Comprehensive Benefits: Include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, and more!

This job opens for applications on 10/5/26.Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

Medical Office Coordinator, Medical Receptionist, Patient Services Representative, Patient Coordinator, Medical Front Desk, Patient Registration, Patient Scheduling, Appointment Scheduling, Medical Records, Healthcare Administration, Patient Check-In, Patient Check-Out, Payment Collection, Physician Office, Microsoft Office, Customer Service, Administrative Support

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