Hotel Front Desk Night Auditor

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. Responsibilities Provide exceptional service to all hotel guests during their stay Compile and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Perform additional bookkeeping, administrative, and accounting procedures as required Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications Proficiency with computers is required; experience with reservation and accounting software is desired Outstanding communication skills and excellent customer service skills are required Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required High school diploma or equivalent required; some college preferred Flexible overnight hours are required Compensation $36,000 per year ($32-36k annual range) #J-18808-Ljbffr