Field Installation Technician
Nextlink Internet
- # Field Installation TechnicianApply: Temple, TX: Full time: Posted 10 Days Ago: JR100474**Company Overview**We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.Job description:The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.**Essential Functions:*****Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.**** Perform site surveys for potential customers to evaluate serviceability.* Diagnose customer problems at service calls and restore functional service to existing customers.* Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.* Configure routers and customer computers for access to Internet services.* Perform equipment upgrades for existing customers* Perform other duties as assigned**Skills:*** Must be professional in dress, speech, and manner.* Ability to work independently, using sound judgement principles.* Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.* Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.* Must demonstrate a desire to learn, supported with a love for technology.* Must pass a drug screening test and a criminal background check.* Must be able to use tools to install equipment.**Education and Experience:*** High school diploma or GED equivalent required.**Job Classification:*** Field Operations – Installation* Non-Exempt**Work Environment/Hazards:*** Working in outdoor elements such as cold, hot, precipitation and wind* In proximity of heavy machinery and moving vehicles* Moderate noise level* Use of PPE* Working in elevated places such as towers**Physical Demands:*** Frequently moving, transporting, positioning objects of at least 60 pounds or more* Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms* Must be able to climb roof tops of all types and to perform job duties from high places.* Must be able to pull own body weight plus equipment weight up roofs and vertical tower repeatedly* Frequently required to stand, walk, stoop, sit, and climb ladders and communication towers and work in an elevated position* Frequently required to use hand and power tools* Must have the ability to climb extended heights upwards of 200 feet* Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.**Working Hours/Days:*** 40 hours minimum, flexible schedule* Overtime as needed* On Call as needed**Travel Requirements:*** 0-40% travel requiredJob Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Health insurance* Health savings account* Life insurance* On-the-job training* Opportunities for advancement* Paid time off* Paid training* Parental leave* Referral program* Retirement plan* Vision insurance
- J-18808-Ljbffr Nextlink Internet
Vacancy posted 3 days ago
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