Director, Content Platforms (AEM)

Director, Content Platforms (AEM)

Bounteous is hiring a Director, Content Platforms, focused on AEM, Adobe Content Supply Chain, and the use of AI in the Adobe space. In this role, you will support Business Development and lead technical projects. Candidates should have a deep technical background as an AEM architect, experience building and delivering presentations to client stakeholders, and a track record of estimating new work.

Half of your time goes to pre-sales. You will be the technical voice on our Adobe Experience Manager and other Adobe pursuits, helping shape solutions for new work, build estimates, and present to clients.

The other half goes to delivery. You will keep building your craft, support key clients from the sale through delivery and launch, and coach and train our teams.

Bounteous is an Adobe Platinum Partner and an Anthropic Preferred Services Partner. We are investing heavily in agentic, AI-native experience delivery. This role will have the opportunity to contribute in these areas.

How your time splits

50% pre-sales: Lead the technical side of Adobe pursuits, from discovery and solution design to estimates and client presentations.

50% delivery: Stay on what you sell, serving as lead or solution architect from kickoff through launch while coaching the team.

Where you will focus

Pre-sales and pursuit leadership

✓ Lead the solution for AEM related pursuits. Review and help qualify pursuits, own the architecture and technical approach, build estimations, create a technical plan for the solution, and build a team around agentic-first builds to deliver excellence.

✓ Run discovery and solutioning sessions with client leadership and their technical teams both during pre-sales and after work is won.

✓ Write and present proposals and RFP/RFI responses in collaboration with a larger team. Create and present solution architecture, delivery approach, technical recommendations, and risks.

✓ Build phased technical roadmaps that balance quick wins, foundational investment, and long-term transformation.

✓ Provide Estimates: Effort, team shape, timeline, and cost, based on our best practices and your experience.

Client advisory & Adobe Partnership

✓ Advise senior stakeholders such as the CMO, CIO, CTO and connect their goals to Adobe Experience Cloud tools and an implementation roadmap.

✓ Share points of view on DXP, personalization, content supply chain, AI-powered SDLC, and the move to agentic CX.

✓ Build and maintain working relationships with Adobe account teams, product teams, and support, and join them on joint pursuits and client meetings.

✓ Work with Adobe to validate solution assumptions, test new and beta features, and escalate product issues, so our recommendations and delivery stay in step with the Adobe roadmap.

Architecture and technical depth

✓ Design enterprise architecture for large, multi-brand, multi-region programs. Integrate AEM with other solutions – both Adobe and non-Adobe

✓ Outline technical recommendations and trade-offs. Build vs. buy, headless vs. hybrid, composable vs. monolith.

✓ Define integration and data strategy across Adobe Experience Cloud and third-party solutions.

Adobe Experience Manager and content supply chain

✓ Know AEM deeply. From classic 6.x to AEM as a Cloud Service. Sites, Assets, Forms, Guides, and Universal Editor.

✓ Know Edge Delivery Services. Da.live and Universal Editor authoring, block architecture, and Core Web Vitals-first delivery.

✓ Architect the content supply chain. AEM Assets and Content Hub, Workfront, GenStudio for Performance Marketing, Firefly and Firefly Services (working knowledge).

✓ Speak to the wider Adobe stack. AEP, Real-Time CDP, Journey Optimizer, Target, Analytics and CJA, and Commerce. Deep hands-on skill in every product is not required.

Agentic AI and customer experience orchestration

✓ Design open, standards-based agent architecture using MCP and Agent2Agent, including MCP-based integration that brings Claude into Adobe's Agent Orchestrator.

✓ Align on AI value. Point to AI-powered PoCs or client work you have led, with specific benefits such as cycle time, quality, personalization lift, or cost.

Delivery

✓ Serve as lead architect or executive sponsor on AEM engagements.

✓ Align the team around the architecture through design, build, and launch. Guide the delivery team and make decisions that keep scope and quality on track.

✓ Delivery Oversight. Conduct code reviews and unblock the team when issues come up.

✓ Be the client's trusted technical advisor during delivery, continuing and growing the relationship you built in pre-sales.

✓ Improve how we work. Bring delivery lessons, actual effort, and reusable patterns back into estimates and proposals while coaching teams on new engagements.

Practice contribution

✓ Codify reusable assets. Accelerators, effort calculators, and proposal content that raise our win rate and delivery quality.

✓ Mentor architects and technical leads and help grow our capabilities.

Experience and qualifications

✓ 10+ years in enterprise digital and experience technology, with a strong record architecting AEM-centred solutions.

✓ Proven pre-sales success. You have driven solutions around winning proposals and estimates in competitive pursuits.

✓ Real delivery experience. You have led architecture on AEM programs from discovery through launch, and you stay hands-on enough to be credible with a delivery team.

✓ Experience turning client requirements into scope. Epics, stories, effort calculators, roadmaps, and estimates.

✓ Hands-on with AEM, EDS, and Assets, with working knowledge of Firefly, Firefly Services, and GenStudio.

✓ Has built AI-powered PoCs or applied AI on client work.

✓ Comfort with live demos and whiteboarding in front of a client.

✓ Strong client-facing presence. Credible and comfortable speaking to technology and the business.

Preferred

✓ Adobe certifications (AEM Architect, Experience Cloud) and hands-on EDS delivery.

✓ Claude certifications

✓ Hands-on agentic AI and MCP architecture, including integrating Claude or other models with Adobe's Agent Orchestrator.

✓ Principal or Director-level experience at a leading systems integrator or digital experience agency, with multi-industry breadth.

Success in the first 6 to 12 months

✓ Trusted technical lead on 2 to 3 AEM and agentic-CX pre-sales pursuits

✓ Architect on at least one sold engagement that moves from pursuit to a successful launch.

Location and how to apply

Open to candidates in the US and Canada. Remote, with regular travel for client meetings, pursuits, and delivery work.

To apply, share your CV and a short note on a complex AEM solution you pursued and then delivered. Tell us the client objective, the trade-offs you made, and how you defended the proposal.