Residential Plumbing Service Technician

Plumbing TechnicianReplies within 24 hoursBenefits:401(k) matchingCompany carCompetitive salaryDental insuranceFree uniformsHealth insurancePaid time offTraining & developmentVision insuranceCustomer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience. The ability to effectively communicate with all customers and fellow staff. Representative duties include:Perform repairs, installation, routine service and maintenance on residential and light commercial plumbing equipment to the standards set forth by ZPH through initial and on-going trainingAssess client concerns and provide recommendations to address their concernsMake necessary on-site repairs or schedule repairs to be completed with client approvalKeep detailed account of work performed during each scheduled appointment, including all information and signaturesAll on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completedThe ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clientsUtilize and understand company dispatching softwareMaintain a professional appearance at all times - company uniforms providedPerform related duties as assigned by manager, supervisor, or PresidentPhysical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businessesPerform job duties without direct oversight or assistanceMaintain regular communication with office personnel for status updates and job schedulingSubmit parts-requests to the Parts Department for Work in Progress (WIPs) repairs and follow-through with work-in-progress jobs with clients and office staffProvide thorough and prompt follow-up communication to clientsMaintain a clean, organized and fully stocked company vehicle; which are to be washed weekly and waxed twice a yearProvide personal tools as set forth by company tool policyWorking hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturdays may be available. Schedules will be determined at the time of hire. After-hours coverage will be determined by Plumbing SupervisorProvide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completedKeep all client relationships consistent, positive and only as working relationshipsAdherence to ZPH handbook, policies and proceduresCompensation: $22.00 - $32.00 per hour