Product Owner

The Product Owner leads the vision, development, and continuous improvement of Sun's AWS platform by enhancing cloud-based capabilities to support scalable, secure, and high-performing digital solutions across the organization. This individual is responsible for shaping the product roadmap, prioritizing development efforts, and ensuring AWS services and cloud products deliver measurable value to stakeholders.

• Define, communicate, and prioritize product roadmaps, feature enhancements, and release plans based on customer insights, business goals, stakeholder input, and technology trends. (Essential)
• Gather and translate feedback from residents, business stakeholders, and internal users into actionable product features and requirements. (Essential)
• Work closely with the business analyst and development team in an agile environment to ensure clear requirements and timely delivery of features. (Essential)
• Partner with UX/UI designers to deliver intuitive and elegant digital experiences. (Essential)
• Serve as a subject matter expert and champion for portal functionality and digital resident engagement within the company.
• Monitor usage metrics, user feedback, and market trends to inform ongoing enhancements and innovations.
• Continuously advance AWS platform capabilities to improve reliability, scalability, and operational efficiency across systems.
• May expand responsibilities to lead additional cloud initiatives, such as platform modernization, data infrastructure, or AI/ML enablement on AWS.
• Other duties as assigned.

• Bachelor's Degree in in Business, Computer Science, or a related field (Required)
• 5 years in of experience as a Product Owner, Product Manager, or related role in digital product development (Required)
• Experience working with cloud platforms especially AWS services (e.g., EC2, S3, Lambda, RDS, API Gateway), (Required)
• Proven ability to balance strategic thinking with hands-on execution
• Familiarity with web and mobile app development and platform best practices (iOS)
• Excellent skills in requirements gathering, road mapping, user story creation, and agile development
• Strong collaboration skills with the ability to influence cross-functional teams without direct authority
• Adept at interpreting analytics and customer feedback to drive product decisions
• Familiarity with integration points between AWS and enterprise systems such as ERP, data platforms, and internal applications (Preferred)
• Understanding of secure portal login experiences, digital payment tools, self-service workflows, and use of Artificial Intelligence (AI) to enhance user experience, preferred
• Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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