Director, AI-Driven Service & Contact Center Transformation
Jobleads-US
Capgemini Invent’s frog division seeks a Director of Service & Contact Center Transformation to guide AI-enabled customer service across high-volume environments. You will lead opportunities from shaping market propositions through delivery, balancing automation with human service while driving revenue growth and customer outcomes.
Strong executive presence and 50% travel required. You will oversee multidisciplinary teams across strategy, design, technology, data, analytics, and change
#J-18808-Ljbffr Jobleads-USVacancy posted 2 days ago
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