Global Sr. Field Advisor - Downstream Chemicals Service Delivery

Global Sr. Field Advisor - Downstream Chemicals Service Delivery

Are you passionate about advancing Water technology excellence in downstream refining and petrochemicals?
Do you enjoy solving complex technical challenges and partnering with customers to optimize operations?

Partnering with the Best

Baker Hughes is a global energy technology leader delivering advanced chemical and process solutions that enhance refining performance, reliability, and safety. Our Downstream Chemicals team supports customers across the industry by deploying innovative process technologies, delivering high-quality service, and ensuring operational excellence. We are committed to customer success, continuous improvement, and measurable value across the refining value chain.

Fueling Your Passion

As a Global Sr. Field Advisor within the Downstream Chemicals Service Delivery organization, you will provide advanced technical support focused on Water technologies and optimization of related applications worldwide. Serving as a field Subject Matter Expert (SME), you will help customers improve the performance of cooling towers, boilers, wastewater chemical treatment programs, and related operational systems. Your leadership will guide planning, execution, analysis, and continuous improvement to ensure safe, reliable, and compliant service delivery.

As a Global Sr. Field Advisor , you will be responsible for:

• Leading Water technical support for downstream refining and petrochemical accounts globally from pre-job planning through post-job performance analysis.
  
• Collaborating with Service Delivery, Sales, and Technology to design technical job programs, including risk mitigation and performance optimization strategies.
  
• Providing on-demand recommendations for new and enhanced Water chemical treatment programs and applications.
  
• Building strong relationships with customer stakeholders at corporate and field levels to drive adoption and performance results.
  
• Identifying opportunities and partnering with field teams to lead technical projects, innovative solutions, and value-creation initiatives.
  
• Representing Baker Hughes in industry forums, conferences, and technical committees.
  
• Conducting annual technical audits and health checks for assigned accounts to ensure compliance and operational integrity.
  
• Supporting Operations, Technology, and Manufacturing with Water chemistry portfolio needs, including deployment and field validation of new technologies.
  
• Delivering technical presentations and training for customers, field personnel, and internal teams.
  
• Performing job hazard and incident potential assessments to ensure safe application of Water technologies.
  
• Supporting field incident reviews and participating in investigations to ensure end-to-end analysis and corrective actions.
  
• Leading special projects and product-line initiatives and performing additional responsibilities as assigned.
  

To be successful in this role you will:

• Have a Bachelor's degree in an Engineering discipline (Chemical Engineering preferred).
  
• Have 15+ years of downstream refining experience, including 10+ years of industrial water process or plant experience.
  
• Have a strong understanding of cooling water, boiler systems, wastewater treatment plants, and digital technologies, with 10+ years of field, operations, or application support experience.
  
• Have the ability to work independently and collaboratively within cross-functional teams.
  
• Have the ability to communicate complex technical concepts clearly and effectively in both written and oral formats to diverse audiences.
  
• Have availability to travel up to 50% of the time and to be on call outside normal business hours as required.
  
• Have experience mentoring and developing others through technical guidance and coaching.
  
• Have the capability to lead, plan, coordinate, and deliver projects and programs to successful outcomes.
  

Work in a Way That Works for You

This role involves global field support , customer site engagement, periodic travel (up to 50%), and on-call availability. Work hours and schedules may vary based on operational and customer needs.

Working with Us

Our people are the heart of Baker Hughes. We foster a culture where employees are supported, valued, and empowered to bring their authentic selves to work. We invest in professional development, well-being, and leadership growth to build an environment where everyone thrives.

Working for You

We offer a competitive compensation and benefits package designed to support your well-being and long-term success, which may include:

• Work-life balance and well-being programs
  
• Comprehensive medical and wellness benefits
  
• Life insurance and disability coverage
  
• Financial and retirement programs
  
• Additional voluntary benefits
  

The annual pay scale for this position is between $117,060.00 - $227,700.00.
Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes' good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

You will be eligible to participate in the Baker Hughes Short-term incentive plan applicable for the above position. The actual payout for your short-term incentive award will be based on company and individual performance and is contingent upon Baker Hughes achieving pre-determined financial results.

This position is eligible for our comprehensive and competitive benefits package, which can be found here , and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Advisor - Technical Support About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.