Systems Engineer

Position Details Department: IT Work Location(s): Plano, TX (Dallas, TX) or Arlington, TN Hybrid Schedule: In-office collaboration Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. What You Will Be Doing Monitoring and managing all installed systems and infrastructure. Reviewing daily monitoring logs and reports. Planning and executing repairs on all environment alerts. Routinely testing software for bugs, redundancies, and security issues. Documenting system performance statistics and reports. Meeting company-defined SLA requirements. Managing all hardware/virtual environments and hardware inventory. Maintaining overall system health. Managing key back-end Windows-based servers in a VMware/vCenter/Hyper-V environment. Managing enterprise storage arrays. Establishing, configuring, testing, and maintaining operating systems, application software, and system management tools. Designing and deploying new applications and enhancements to existing applications, software, and operating systems. I.T. Infrastructure support case management. Maintaining security, backup, and redundancy strategies. Interacting and negotiating with vendors, outsourcers, and contractors. Collaborating with network staff to ensure smooth and reliable operation of software and systems. Maintaining Azure Active Directory. Managing O365 hybrid environment and SAAS solutions. Skills Needed Excellent oral and written English communication skills. Excellent customer service skills. Excellent multitasking skills, time management, and efficiency. Minimum Qualifications Associate's degree or at least 4 years of work experience with Microsoft-based server technology. Proven technical experience with: Active Directory Microsoft Exchange Office 365 Microsoft Azure Windows Server operating systems Group Policy PowerShell Ability to travel to other offices as needed (including Data Centers and regional locations). Must have reliable transportation and a valid driver's license. Authorized to work in the United States on a full-time basis. Benefits Salary Bonus Healthcare Dental Vision Paid Holidays Paid Parental Leave 401(k) with company match Basic Life Insurance Short Term Disability (STD) Long Term Disability (LTD) Paid Time Off (PTO) Paid Charitable (volunteer) Leave Educational Assistance Equal Opportunity/Affirmative Action Employer Helen of Troy welcomes people as diverse as our brands. We are an Equal Opportunity/Affirmative Action Employer committed to developing a diverse workforce and cultivating an inclusive environment. #J-18808-Ljbffr