Sales Associate

Sales Associate

Do you enjoy DIY projects? Do you prefer to work in an environment where you get to interact with people who are happy to be assisted?

We are looking for helpful associates who are happy to share their knowledge and eager to learn anything and everything about landscaping, hardware, paint, plumbing, electrical and other DIY projects. Previous hardware experience is a plus but not a requirement as we provide training.

We have core values that our team lives by.

Build a Positive Environment

Respect Each Other

Effectively Communicate

Adapt to Change

Take Initiative

Help Everyone

Enjoy What You Do

Employees are eligible for an employee discount upon hire, because let's be honest, there's just too many cool products Ace offers not to buy anything, and our employees are also some of our best customers. We also offer flexible hours, health insurance, dental & vision, and 401k.

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential duties and responsibilities include the following. Other duties may be assigned.

Customer Service:

Provide a positive representation of Timberline Ace Hardware.

Proactively assist customers in solving problems.

Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

Possess a friendly outgoing demeanor; work well with customers as well as associates.

Ensure all pages and calls are answered promptly, courteously and effectively.

Forward any customer complaint that cannot be handled to a member of management.

Possess strong product knowledge and knowledge of store layout and location of products.

Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

Assist in creating a positive, professional and safe work environment.

Assist with stocking of merchandise throughout the store.

Assist with maintaining back stock levels.

Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock rooms, bathrooms and outdoor merchandise area.

Assist with merchandise resets through the store.

Provide assistance, i.e. price changes, seasonal changes, special orders, deliveries, loadouts.

Ensure signage is current throughout the store.

Be professional in appearance and actions.

Perform all other duties as assigned.

Other essential requirements:

Must be friendly and able to work well with others, must be able to work weekends.

Education/Training:

High School or GED equivalent/or previous retail and or customer service experience. Prefer experience in any trades field such as construction, landscape, electrical, etc.

Experience:

Retail experience preferred.

Physical Demands:

Standing, walking, lifting and carrying up to 60 lbs unassisted. Must be able to climb ladders and stairs.