Customer Service Representative

Overview Join to apply for the Customer Service Associate I role at Dollar Tree Stores . We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Location: 1825 Tamiami Trail, Port Charlotte, Florida 33948. Responsibilities, qualifications, and benefits are listed below. Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Perks and Benefits Employee Assistance Program Retirement plans Educational Assistance And much more We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in several states, minors may be eligible for employment in certain roles. This job specification should not be construed to imply that these requirements are the exclusive standards of the position and may be amended from time to time. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr