Dental Treatment Coordinator

Job Description

Job Description

Job Title: Dental Treatment Coordinator

Location: Quincy, IL

Employment Type: Full Time

Position Summary:

The Dental Treatment Coordinator plays a crucial role in managing financial interactions with patients, optimizing case acceptance, and ensuring smooth financial operations within the Practice. This individual will be responsible for patient billing, insurance claims, financing options, and other financial coordinator duties.

Key Responsibilities:

Patient Billing & Insurance:

• Verify and file insurance claims promptly and accurately.

• Communicate with insurance companies and patients regarding claim status and account balances.

• Review and understand Explanation of Benefits (EOBs) and help patients understand their insurance coverage.

Patient Financial Consultations:

• Conduct financial consultations with patients to discuss treatment costs, insurance benefits, and financing options.

• Present third-party finance to allow providers to maximize case acceptance. • Educate patients on payment plans and work closely with them to ensure financial clarity and commitment.

Accounts Receivable Management:

• Maintain accurate patient account records, ensuring timely and accurate posting of payments and adjustments.

• Track and manage outstanding patient balances, including follow-up on unpaid accounts and managing collection processes as necessary.

Scheduling Support & Case Acceptance:

• Collaborate with the scheduling team to coordinate appointments that maximize production while maintaining a focus on patient retention.

• Support the practice in meeting Key Performance Indicators (KPIs) by driving case acceptance and supporting revenue cycle management.

Reporting:

• Generate and analyze reports related to accounts receivable, production and collections.

Why Choose Us?

We know that a great team deserves great rewards. When you join us as a Financial Coordinator, you’ll enjoy:

• Competitive Wages

• Comprehensive Benefits Package, including:

o Medical Insurance

o 401K

o Dental Coverage for you and your family

o Paid Holidays and Vacation

• Stable and Consistent Full-time schedule

• No late nights or weekends

• Positive, Collaborative Environment – Be part of a team that values your contributions and works together to make a difference.

What we are looking for........

• Proven experience as a Dental Treatment Coordinator in a dental or medical office with 2+ years of experience in providing exceptional customer service and supporting a profitable practice

• Exceptional organizational skills

• Strong communication and interpersonal relationship building skills

• Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients

• Willingness to go above and beyond assisting our patients in accordance with the training you receive to ensure patients receive the best possible service!

The team has served the Quincy, IL community for decades and they are ready to help

you thrive in your career while you do what you love. Let us show you what makes our practice & team different from any other job you’ve had …. This is a career that will change your life!

• Medical
• Dental
• 401k
• PTO