Retail Sales Lead, Fabletics (Woodfield Mall - Schaumburg, IL)

Job Description Full‑Time Sales Lead for our retail store at Woodfield Mall in Schaumburg, IL . Step into the role of Sales Lead and take charge of delivering an exceptional, best‑in‑class customer experience while supporting both Sales & Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with our Store Manager, supervisors, and team of associates to help customers live their passion. Join a tight‑knit group of key players working together to hit bold targets and propel the business to new heights. How You’ll Play To Win Embody our culture and values and provide insight to our customers on how to live their passion. Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product. Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects. Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.). Work in coordination with the Store Manager to inspire associates to meet or exceed individual and team performance goals. Communicate inventory and training needs to the Store Manager to increase overall customer experience. Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey. Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business. Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards. Serve as a resource for general product knowledge to all customers and team members. Maintain personal sales and achieve sales goals. Maintain all safety and security standards and identify or communicate potential issues. Unpack boxes for inventory as required. Boxes can weigh 10–30 lbs. What You Bring To The Team At least 1 year of work experience within a retail environment. Prior retail management experience is a plus. Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition and other healthy activities. Ability to socially interact with customers, employees, and business partners inside and outside of the store environment. Ability to work with large teams. Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment. Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise. Familiar with retail inventory and POS systems. Self‑motivated, a good communicator with an innate ability to bring the best out in others. The ability to multi‑task, set priorities, and work well under pressure. Flexibility in work hours, open to work evenings, weekends, and national holidays. Position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Applicants must be 18 years of age or older. Availability Willing to work onsite and a flexible schedule including evenings, weekends, and holidays. Benefits Of Joining Our Team The role has a salary between $18.00 – $20.00 per hour depending on experience. 70% employee discount on Fabletics brands. Free outfits each month. Paid sick time. 401(k) match. Annual bonus plan. Paid time off. Flexible schedule. And more. Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. #J-18808-Ljbffr