Certified Senior Medical Assistant - Primary Care (Friendswood)

Certified Senior Medical Assistant - Primary Care (Friendswood) Location: Houston Methodist Primary Care Group, 107 Woodlawn Dr., Friendswood, TX 77546 Job Ref: JR-7119 Shift: Day Type: Full Time At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advanced examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse. The role includes providing high‑quality support of patient care and services, overseeing scope of practice (e.g., Hand Hygiene Validator, EMR super‑user), assisting with patient examinations, procedures, diagnostic studies, treatment, dressing changes, and performing general administrative duties in accordance with CLIA, HIPAA, NCQA, and government standards. Education High School diploma or equivalent education (e.g., GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.) Experience Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline Licenses and Certifications Required Certified Medical Assistant through AAMA, NAHP, NCCT, NHA, Registered Medical Assistant, or EMT BLS – Basic Life Support or Instructor (AHA) Preferred CPT Certified Phlebotomy Technician (ACA) Skills and Abilities Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on‑going skill assessments and performance evaluations Proficient in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members, and co‑workers in a customer‑service‑focused manner Knowledge of medical practice and patient care, and ability to assist with examinations, diagnostic and treatment procedures, and medical equipment Skill in maintaining clinical quality assurance and accurate medical records Demonstrates a learning attitude toward problem solving, using good reasoning and judgment Provides safe, patient‑centered, compassionate and competent care Proficient in computer skills for documentation and work‑related purposes Completes required continuous training and education, including department‑specific requirements, and maintains current certifications Establishes and maintains effective working relationships with patients, medical staff, coworkers, and the public Works well with peers in a team situation Possesses an understanding of the patient population as it relates to the clinical disease process Demonstrates advanced assessment competencies appropriate for the level of practice Essential Functions People Essential Functions Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance Collaborates with all members of the interprofessional health‑care team by actively communicating and reporting pertinent patient care information in a comprehensive manner Provides structured feedback, mentoring and guidance to colleagues to improve patient care Service Essential Functions Provides care to patients under the direct supervision of a Physician, Registered Nurse or clinic leadership procedures Performs pre‑visit planning workflow and documents vital signs, chief complaints, medication review, medical and social history, and all diagnostic measurements in the EMR Follows up with patients to ensure compliance and facilitates utilization of MyChart Coordinates care with hospital, ED, consulting physicians and community resources when appropriate Models behaviors and skills that improve department patient satisfaction scores Quality/ Safety Essential Functions Reports observations, conditions and problems of patients to the physician and/or nurse, recognising abnormal findings and ensuring patient safety and privacy Accurately performs routine tests such as EKG, rapid strep, urinalysis, and urine pregnancy tests Sterilises instruments and equipment, and prepares, cleans and maintains exam and treatment rooms and supplies Finance Essential Functions Uses resources efficiently; manages stocking of exam rooms, inventory and supply ordering Manages time effectively and prioritises daily tasks, minimising incidental overtime while supporting department demands Growth/ Innovation Essential Functions Develops skills of team members and continually assists with improving performance and outcomes Participates actively in professional development and ongoing educational activities at the department level Offers innovative solutions through performance improvement activities Completes and updates My Development plan on an ongoing basis #J-18808-Ljbffr Houston Methodist