Patient Access Services Representative - Full Time Evenings

Job Details Posting Details Posted on September 16, 2026 Locations Showing 1 location Valley Presbyterian Hospital 15107 Vanowen Street Van Nuys, CA 91405, USA On-site Pay or shift range: $25 USD to $26.41 USD Patient Access Services Full-Time Requisition #: PATIE003232 Description Patient Access Services Representative Valley Presbyterian Hospital Deliver a Seamless Patient Access Experience At Valley Presbyterian Hospital, our Patient Access team is essential to creating a smooth and welcoming experience for every patient. We’re seeking a detail-oriented Patient Access Services Representative to support registration, insurance verification, and financial processes while ensuring accuracy and compliance. What You’ll Do Register patients accurately and professionally while ensuring a positive experience Conduct patient/guarantor interviews and explain hospital policies and financial responsibilities Enter and validate demographic and financial data with a high level of accuracy Verify insurance coverage, identify payor sources, and obtain required authorizations Collect copays, deductibles, deposits, and payments for services Ensure compliance with EMTALA and patient rights requirements Complete financial packets and assist with payment arrangements Maintain documentation and account notes for follow-up Coordinate patient placement and communicate with clinical teams Handle patient inquiries and provide excellent customer service What You Bring 2+ years of experience in healthcare, insurance, or related field Knowledge of patient registration, insurance verification, and medical terminology Strong communication and customer service skills Ability to work independently and in a fast-paced environment Strong attention to detail and data accuracy Computer proficiency Requirements High school diploma or equivalent Ability to obtain LA City Fire Card and CPI/MOAB certification within 30 days Preferred Experience in hospital admissions or physician office setting Coursework in medical terminology or patient accounting Why VPH Mission-driven healthcare organization Frontline role impacting patient experience and revenue cycle Collaborative and team-oriented environment Opportunity for growth within patient access services Qualifications Education High School or better. Licenses & Certifications Preferred LA City Fire Card Mgmt Aggressive Behavior Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Valley-Presbyterian-Hospita