Manager, Package Projects
SPX Technologies
Building the people that build the world.
With platforms in HVAC and Detection and Measurement SPX Technologies builds innovative solutions that enable a safer more efficient sustainable world. Through our RiSE talent development framework we Reach Identify Strengthen and Engage our employees to support them in their continued development. Were a global company of problem solvers collaborators and innovators and our businesses build solutions that impact the world.
How you will make an Impact (Job Summary)
SPX is a diverse t eam of unique individuals who all make an impact.
As a Package Project Manager you will serve as a key technical resource for SPX sales personnel and representatives while managing all aspects of customer service and full-cycle project management for assigned territories. The incumbent will process orders manage change orders support compliance and contract review and collaborate with internal teams to resolve customer issues warranty claims and quality feedback in a timely cost-effective manner. This role is essential in driving customer satisfaction maintaining target margins improving quality processes and ensuring on-time shipments while effectively managing multiple projects and building strong cross-functional partnerships.
This role encourages innovation and continuously improves efficiency of technical support monitors advances of technology and competition and supports global and acquisition-related technical issues in areas of expertise.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX your core responsibilities will be:
- Order and Project Management
- Plan deliveries and shipments to balance customer needs with business financial goals.
- Manage customer communications schedules clarifications and milestone tracking for assigned projects.
- Maintain target margins through effective change order management and pricing controls.
- Cross-functional Coordination and Risk Management
- Collaborate with suppliers manufacturing and internal teams to resolve project issues and ensure timely execution.
- Manage order holds contract reviews Sarbanes-Oxley compliance and regularly update management on project status.
- Conduct weekly plant visits to support quality improvements risk mitigation and peer knowledge sharing.
- Financial Claims and Customer Support
- Support Finance by ensuring timely cash collection and manage insurance bond forms and letters of credit.
- Process warranty supplemental and HVAC claims investigate root causes and manage customer returns and back charges.
- Act as a company agent globally and initiate vendor purchase orders as needed.
What we are looking for (Required/Ideal Experience Skills Education)
We each bring something to the table and we are looking for someone who has:
Required Experience & Skills
- 1-2 years of project or construction management experience or related customer service experience
- Strong knowledge of Microsoft Excel Access Word and PowerPoint
- Strong problem solving and analytical skills with ability to identify issues propose solutions and effectively implement changes
- Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations verbally and in written form to management
- Solid base of leadership skills
Ideal Experience & Skills
- Experience in accounting engineering construction management and/or supply chain preferred
- Experience in the power plant or similar industry
- Knowledge of HVAC cooling towers and/or chillers strongly desired
- Aftermarket or distributor sales (representative management) experience helpful
- Familiarity with SAP or other ERP systems
- Project scheduling experience
- Familiarity with engineering documents and history desired
Education & Certifications
- Bachelors degree
Travel & Working Environment
- Onsite office environment Monday Friday; Hybrid work schedule available after satisfactory completion of probationary period
- Ability to travel to Olathe plant
- Occasional lifting up to 5 pounds.
- Keyboarding/typing
- Ability to read effectively from a computer screen and/or a paper copy
- Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment
- Ability to communicate effectively verbally
- May work outside at times and be exposed to excessive noise heat or bad weather
How we live our culture
Our culture is at the center of what we do and more importantly who we are. Our core values set a standard for how we manage ourselves and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team each of us leads at SPX.
What benefits do we offer
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off caregiver parental and volunteer leave
- Competitive health insurance plans and 401(k) match with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance leadership development programs and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds experiences and voices at SPX and we are committed to challenging ourselves openly communicating and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race color religion sex sexual orientation or identity national origin age disability veteran status or any other legally protected basis.
Required Experience:
Manager
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