Strategic Operations Associate

Strategic Operations Associate

lemlist is the AI-powered sales engagement platform helping sales teams build pipeline smarter, not harder.

Bootstrapped from day one, we've grown from 0 to $50M+ ARR in 8 years without raising a single dollar. Today, 40,000+ sales teams use lemlist to book more meetings and close more deals.

We're building the next generation of outbound: AI-first, multi-channel, highly personalized, and deeply integrated into the way modern sales teams work.

And we're just getting started.

At lemlist, we believe execution beats talk.

We're looking for a Strategic Operations Associate who will be the right hand of our Chief of Staff and CEO, helping us move faster on the projects that matter most.

This role is perfect if you're a doer who combines structure, analysis, and adaptability.

You will operate at the center of decision-making: M&A, Pricing strategy, Performance management, Company rituals, CEO narrative.

You will sit where information compounds and decisions are made.

Your Role

Strategic Execution (40%)

You drive high-stakes initiatives end-to-end, working hand-in-hand.

Examples:

• Perform market intelligence ? interview customers to get learnings & insights
• Build pricing scenarios ? model impact on ARR, NRR, churn
• Diagnose sales performance ? identify bottlenecks, propose fix
• Structure a board memo ? clear decision, options, recommendation
• Run due diligence on acquisition targets ? financial, product, market

Company Rituals (30%)

You ensure clarity scales faster than headcount, keep our culture sharp and our team aligned.

Every presentation must be inspiring, clear, share the vision and is a reflection of lemlist's DNA

Examples:

• Create bi-monthly all-hands presentations
• Build kickoff and team building presentations
• Improve ritual structure to increase execution velocity

CEO Narrative (20%)

You amplify the CEO's voice and visibility

Examples:

• Identify 10 high-impact podcasts that drive US inbound
• Prepare keynote deck aligned with product vision
• Craft narrative for AI-first positioning
• Connect CEO with key prospects, customers, thought leaders

Whatever It Takes (10%)

When something critical breaks, you step in with hands-on support for the C-level.

• Be the ultimate problem-solver, ready to dive into operational details when needed
• No ego, no excuses: you're here to help the company move forward at full speed
• Support the leadership team to speed up projects when needed

If you read our Culture Manifesto and thought "this is 100% me", then you'll thrive in this role.

What's in it for you?

• Front-row seat to building a $1B SaaS company
• A unique opportunity to work side-by-side with the CEO & CoS
• Direct exposure to high-stakes projects
• Autonomy from day one: you own the projects, not tasks
• Learn how to run and scale a company from the inside out
• Join a team obsessed with speed, growth and impact

Preferred Experience

Must-haves

• 23 years of experience in consulting, investment banking, private equity
• 23 years of experience in high-growth startup/ scale-ups
• Problem solver who starts with the pain point and finds the best solution
• Doer who gets shit done - fast and with high quality
• Excellent at modeling, slide design, and writing memos
• Strong with numbers and data-driven
• Versatile - one day you're preparing a keynote, the next you're managing an M&A project or running a quarterly performance review
• Structured thinker and strong communicator (written and spoken)
• Fluent in English and French
• Based in Paris (this is not a fully remote role)

Recruitment Process

1. Screening call with Victoire, our TAM (30 min)
2. Strategy interview with Oriane, our CoS (30 min)
3. Business case & debrief with Oriane and Charles (CoS) (1h)
4. Ref check

? You're in!