Software Quality Engineer III- AI & Agentic Behavior Engineer

Act as a key leader in the development and execution of software quality methods and processes. Essential Functions Develops, executes, and document software test plans using both automated and manual testing to ensure products meet design specifications. Assists with transforming manual test documentation into automated test scripts. Presents progress and results of automated testing efforts to appropriate teams. Continuously improves upon the productivity and efficiency of our testing efforts using innovative tools and techniques. Utilizes test standards, procedures and functional specifications for test approaches while staying current on new technologies and best practices. Setups/configures/maintains automated testing environments in a continuous integration setting. Perform other duties as assigned. Minimum Education Bachelor's degree in computer science, engineering, information systems or related field and/or equivalent. Minimum Experience Four (4) equivalent work experience in computer support or information technology environment. Knowledge, Skills, and Abilities General knowledge of hardware, software, and network. Preferred Qualifications Develops and executes automated and manual tests to evaluate agentic AI behavior, LLM outputs, and overall software quality. Utilizes agentic coding tools to automate testing pipelines, identify bugs, and ensure the safety, accuracy, and reliability of AI deployments. Skills AI/LLM evaluation, Test automation via agentic coding, Quality Assurance methodologies, Prompt security, and Performance testing. Domicile This is a hybrid position located in Memphis, TN or Plano, TX. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week. Posting closes on: 5/28/2026 at 4:00 PM CST / 5:00 PM EST Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact View email address on click.appcast.io. Applicant Rights Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice: bilingual Right to Work Notice: English / Spanish #J-18808-Ljbffr