Turndown Attendant

Job Description

Job Description

Join the team at White Elephant Palm Beach , where thoughtful details and exceptional service create memorable experiences for every guest.

We are seeking a dependable, detail-oriented Turndown Attendant to join our Housekeeping team in a full-time, year-round position . This role is responsible for providing evening turndown service and refreshing guest rooms according to White Elephant’s luxury standards, ensuring each room feels welcoming, comfortable, and beautifully prepared for the evening.

Must be available to work nights, weekends, and holidays.

• Provide evening turndown service according to established White Elephant standards
• Remove used towels and replace them with fresh linens according to the designated room setup
• Replace soiled bed linens as needed and professionally turn down beds
• Place turndown amenities, cards, bathrobes, and other designated items in their proper locations
• Refresh ice buckets, trays, and glassware
• Tidy and refresh guest rooms, ensuring every detail is ready for the guest’s return
• Deliver warm, attentive, and professional guest service
• Complete daily assignments and accurately record all serviced rooms
• Identify and report maintenance concerns, damages, shortages, or security issues
• Respond promptly and professionally to reasonable guest requests
• Communicate guest needs or concerns to the appropriate team members
• Follow all company policies, procedures, and health and safety standards

• Previous housekeeping or related hospitality experience preferred
• Strong attention to detail and commitment to exceptional cleanliness
• Ability to work independently and remain motivated throughout the shift
• Friendly, helpful, and guest-focused attitude
• Strong organization, prioritization, and time-management skills
• Ability to work efficiently while maintaining high standards
• Professional, dependable, flexible, and self-motivated
• Excellent communication skills and a positive attitude

White Elephant Resorts is a premier employer offering spectacular benefits and competitive compensation , including:

• Competitive salary and bonus opportunities
• Health, dental, and vision insurance
• Paid vacation
• Vested 401(k) plan
• Life insurance
• Long-term care benefits
• Health club reimbursement
• Dining, retail, and hotel discounts
• And much more!

White Elephant Palm Beach is part of White Elephant Resorts , a collection of distinctive luxury properties including White Elephant Nantucket, White Elephant Palm Beach, White Elephant Aspen, The Wauwinet, Jared Coffin House, The Cottages at Nantucket Boat Basin, and Nantucket Boat Basin.

We’re proud to be recognized as a great place to work, including:

• The Boston Globe’s Top Places to Work in Massachusetts
• Sun Sentinel’s Top Places to Work in South Florida

At White Elephant Resorts, we believe exceptional guest experiences begin with an exceptional team. We are committed to creating a supportive, professional, and rewarding workplace where our team members can grow and succeed.

Bring your attention to detail and passion for hospitality to White Elephant Palm Beach and help us create an exceptional end to every guest’s day.

White Elephant Resorts participates in E-Verify to electronically confirm the employment eligibility of newly hired employees.