Director of IT

Director Informatics and Epic Clinical Training

The Director of Clinical Informatics and Epic Clinical Training leads the strategy implementation optimization and support of the Epic electronic health record (EHR) across Mosaic Life Care. This role ensures that clinical training and workflow/technology design align with organizational goals and deliver measurable improvements in quality safety patient and caregiver experience and operational efficiency. The Director partners with clinical financial technology and operational leaders to enable high-quality patient-centered care.

The Director oversees teams responsible for clinical workflow design and optimization and Epic clinical training ensuring solutions are designed built maintained and taught in ways that meet user needs and support enterprise growth adoption and transformation.

Responsibilities:

• Align clinical workflow design and training strategy with the organizational roadmap goals and priorities.
• Partner with clinical technology and operational leaders to identify and deliver Epic-enabled solutions that improve patient care and experience caregiver experience and financial performance.
• Represent Informatics and Training in enterprise meetings and committees to support coordinated planning prioritization and communication.
• Identify inefficiencies and underutilization lead optimization initiatives (e.g. Epic Gold Stars Honor Roll) to maximize value quality and experience.
• Set team goals metrics and performance expectations across areas of responsibility aligned to departmental priorities.
• Coach develop and hold team members accountable through ongoing feedback and development planning.
• Manage project scope timelines deliverables and budgets across initiatives.
• Serve as a trusted partner to clinicians operational leaders and technology teams in advancing strategic and operational objectives.
• Lead change management and communications that promote adoption collaboration and consistent system-wide practices.
• Design implement and maintain role-based Epic training programs for providers nursing and clinical support staff including standards competency validation and ongoing education ensure training content reflects current build and optimized workflows.
• Define and monitor key performance indicators for training effectiveness end-user adoption and system utilization implement improvements based on results.

Education:

• Bachelor's Degree - In field of health informatics adult education a related field or equivalent experience - Required

Work Experience:

• 3 Years - experience in clinical informatics EHR optimization healthcare operations or related field - Required
• 2 Years - Experience with Epic systems in both inpatient and outpatient settings - Required
• Demonstrated leadership communication and stakeholder engagement skills - Preferred

Licenses and Certifications:

About Us:

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator Mosaic places the holistic needs of patients first by providing the right care at the right time and place offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employees individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued including concierge services employee lounge wellness programs free covered parking free on-site and virtual health clinics and many more. When paired with compensation and recognition it is what continues to make us the employer of choice for employees at any stage of their journey.