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Patient Care Coordinator

Timber Dental

Job Description

Job Description

Description

Position Overview
Timber Dental - Downtown is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.


Schedule

Tuesdays 7:30am - 5:00pm, Wednesdays 7:30am - 5:00pm, & Thursdays 7:30am - 5:00pm


What We Offer

  • Supportive and team-oriented work environment 
  • Opportunity for continued growth and development 
  • Competitive compensation based on experience 
  • Consistent schedule and work-life balance 
Key Responsibilities
  • Greet and check in patients, ensuring a welcoming and professional experience 
  • Answer phones and manage appointment scheduling to maintain a productive schedule 
  • Verify patient information and maintain accurate records 
  • Perform insurance verification and provide basic benefit breakdowns to patients 
  • Collect co-pays, balances, and process patient payments 
  • Coordinate patient flow and support the clinical team as needed 
  • Follow up with patients regarding appointments and treatment 
  • Maintain an organized and efficient front office environment 
Skills, Knowledge and Expertise
  • Minimum of 1 year of experience in a dental or healthcare front office role preferred 
  • Experience with insurance verification and patient scheduling required
  • Familiarity with practice management software is a plus 
  • Strong communication and interpersonal skills 
  • High attention to detail and organizational skills 
  • Ability to multitask and work efficiently in a team environment 
  • Positive attitude and strong customer service mindset 
Benefits
  • Competitive hourly rate based on experience 
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance options 
  • 401(k) with employer matching 
  • Professional development and growth opportunities 
  • Supportive, team-oriented work environment 
  • Modern technology and well-equipped operatories

Vacancy posted 6 days ago
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