Mission-Ready TS/SCI End-User Support Specialist
CDW LLC.
CDW LLC in Vernon Hills, IL is seeking a Service Desk Analyst to provide Tier 1 and 2 end-user support in a secure enterprise environment. You will manage incidents and service requests, troubleshoot across desktops, OS, apps, and networks, and escalate complex issues to Tier 3 as needed. Requires TS/SCI clearance, proven experience with ticketing systems, and strong customer service and communication skills. This role emphasizes security, documentation, and timely, accurate updates to users. #J-18808-Ljbffr CDW LLC.
Vacancy posted 5 days ago
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