Management Trainee Program

Summary The Management Trainee position’s primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager to develop sales, recruiting, and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating teammates and act as the Store Manager in their absence. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet guests with a friendly, engaging attitude and consistently provide legendary service. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on guest needs and desires. Anticipate and fulfill guest needs by suggesting additional items and creating a wardrobe experience. Demonstrate product using product knowledge and sales education, consistently sharing that knowledge and education with teammates. Maintain and share knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, and look for opportunities to impact teammates’ presentations with the Sales Presentation Guide (SPG). Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meet or exceed performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card, and guest connect. Maintain and build good guest relationships to develop a client‑based business. Model, encourage, and demonstrate leadership in customer service and selling skills. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Develop skills and assist in leading, directing, motivating, and educating new teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention, and sales presentation standards on a daily basis. Motivate teammates to initiate and complete daily tasks. Assist Store Manager with coaching and counseling teammates in accordance with Buckle policies. Actively recruit for the store and participate in interviewing with Store Manager. Support Store Manager by setting up all interviews. Visual Merchandise Management Develop skills and educate teammates to implement, evaluate, and create visual displays based on Buckle guidelines. Responsible for managing product categories such as denim, shoe, promotions, and supplies. Maintain store standards of excellence at all times. Ensure the sales floor is consistently sized and new freight is appropriately displayed. Operations Work a flexible schedule, which may include mornings, evenings, weekends, and the day of or the day after Thanksgiving and Christmas, based upon store and business needs. Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments, and reviews. Review completed Management Trainee assignments with District Manager. Establish relationships and communicate effectively with Area Manager, District Manager, and Corporate Office to assist Store Manager in effective operation of the store. Accurately and efficiently complete store opening and closing procedures according to Buckle procedures. Implement Buckle developments with the direction of the Store Manager – policies, procedures, organizational changes, merchandise offerings. Complete register balance and bank deposits accurately, daily and on time. Adhere to loss prevention policies and store key controls at all times. Handle returns, exchanges, and additional operational and loss prevention duties in Store Manager’s absence with confidence. Convey feedback to Store Manager regarding sales and teammate performance. Monitor and maintain adequate inventory of supplies. Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement. Communicate store repair needs to Store Manager. Immediately handle emergencies in Store Manager’s absence, in accordance with company guidelines. Provide feedback to Store Manager and leadership team regarding merchandise handling concerns. Communicate any policy violations and teammate or guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks. Supervisory and Leadership Support Store Manager by planning and leading the team, daily reviewing with teammates, and participating in team meetings. Partner with Store Manager to ensure that all OnBoarding new‑hire paperwork is promptly and accurately completed. Prepare to be a Store Manager by collaboratively supervising teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading teammates. Act as the Store Manager in their absence. Be able to travel and cover other stores within the district based on business needs. Fulfill the mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Complete special projects and other duties as assigned. This job has no supervisory responsibilities. Full‑time Benefits Available (after applicable waiting period) Insurance Spending and Savings Accounts Paid Time Off 401(k) Retirement Plan Teammate Discount Performance Bonuses Leave Options Employee Assistance Program Education and/or Experience Bachelor’s degree from a four‑year college or university in a relevant field of study preferred; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience. Physical Demands Physically required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl; talk or hear. Occasionally required to sit. The ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment is a retail store setting with a moderate noise level. Objective Qualifications No visa sponsorship is available. Ability to operate a motor vehicle and travel, including overnight as required. Relocation may be required. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state‑specific information, refer to the Teammate Center. #J-18808-Ljbffr