Banquet Server

Banquet Server

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. If you possess the desire to work for a great company, then we would love to have you! The pay for this position is $6 per hour.

Essential Duties And Responsibilities

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Assists with room set up following the floor plan as well as banquet event order.
• Assists with table setting, buffet setups, displays and bars following the banquet event order.
• Prepares all settlement paperwork in a consistent and organized manner.
• Assists with closing down and clean up of banquets.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

Required Skills And Abilities

Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position. Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance. Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.

Education And Experience

Previous server experience preferred. High School Diploma or Equivalent Preferred. TiPS Certification Required.

Physical Requirements & Working Conditions

Must be able to lift twenty (20) pounds without difficulty, repeatedly. Must be able to sit, walk or stand for extended periods of time without difficulty. Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays. Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.