Porter, Center Bar

Porter, Center Bar

Join our team at del Lago Resort & Casino. With gaming, hotel, retail, and restaurant positions, you can always find what you're looking for. Previous casino-industry experience is not required, but a friendly, positive attitude is. We'll provide all the training you'll need to succeed in your job and grow in your career. Whether it's the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you're looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you're coming from, however long you plan to stay, there's only one destination in the Finger Lakes region that gives you everything you expect, and then some.

Job Summary

The Bar Back properly stocks and maintains the bar facility. Is responsible to provide a level of service which is gracious, kind, and warm that creates a sense of fondness that is Old-World Hospitality and delivers Excitement for the casino guests. The Bar Back will assist the Bartender in maintaining a high standard of cleanliness according to the food service sanitation codes. Focus on departmental goals of - Consistency, Quality and Sense of Urgency. Pay Range: $13.77 - $15.30/hour plus tips.

Essential Duties and Responsibilities

Required to be punctual to pre-shift meeting with a positive attitude and openly participate. Consistently provide an exciting environment and World Class Service by delivering Old-World Hospitality and Charm, as well as live the company core values. Comply with department standards, guidelines, and objectives to include adherence to all Food Service and Sanitation, OSHA, and Hazcom standards and guidelines. Responsible for properly stocking and maintaining the bar with necessary supplies. Responsible for assisting bartenders with replenishing supplies when needed. Responsible for providing consistent high-quality food and beverage service to all guests dining in the restaurants by adhering to sequence of service standards completely and correctly. Safeguard company assets and adheres to all policies and procedures Create teamwork by helping co-workers with essential function Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding guest information Practice all alcohol awareness policies and procedures Maintain a clear and organized work area, cleaning as you go and cleaning spills immediately Responsible for using chemicals as prescribed and responsibly Ensure all chemicals are in properly labeled containers Maintain floor cleanliness, ALWAYS using "wet floor" safety signage when floors are being cleaned or wet Responsible for removing trash and waste, clean trash can and replenish with liners as needed Ensure items being disposed of are appropriate as well as reporting all breakage Responsible for deep cleaning the bar Responsible for operating dish machine and complete daily maintenance Fill ice and maintain storage area cleanliness and organization Assist with special event setup and breakdown Assist the bartender in putting supplies away adhering to the 5S Principles of ensuring that items are Adhere to the 5S Principles of ensuring that items are "Sorted", "Set in Order", "Systematically Cleaned", "Standardized", and "Sustained" Responsible for behaving in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values Performs other duties as may be assigned by department and/or company management

Required Skills and Abilities

In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the casino Obtain required license(s) Perform the duties described in compliance with local laws and regulations Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department Knowledge of the property's programs to address problem gambling Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of

Education and Experience

Must be a minimum of 18 years of age. High school diploma or equivalent required. Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence/memos, author reports, business correspondence and procedure manuals. Attention to detail and accuracy. Maintain confidential information.

Physical Requirements & Working Conditions

Must have ability to: Accurately calculate figures and amounts and perform mathematical functions applicable to business needs Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form Resolve problems and conflicts in a diplomatic and tactful manner Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate Be physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs. Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.