Instructional Support Technician

Instructional Support Technician

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campusone of the largest in the CSU systemserves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer.

Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California's futureoffering competitive compensation, comprehensive benefits, and professional growth.

Job Summary

Under the general supervision of the Director of the School of Nursing and the Nursing Learning Center Director, provides instructional support for the daily operations of the Nursing Learning Center. This person coordinates the schedule for the Nursing Learning Center, as well as inventory, maintenance, and purchasing supplies and equipment for the School of Nursing Learning Center. Additionally, this person serves as the simulation technician for all simulation activities in the School of Nursing.

Key Responsibilities

• Provides instructional, technical, and logistical support for the SON & Learning Center -Primary scheduler for SON rooms utilizing interactive calendar system. Assists Learning Center Director with the daily operation of Learning Center. Assists with SON student tracking systems.
• Responsible for the Equipment and maintenance, supply purchasing, and inventory including for the Learning Center - Performs regular inspections of the classroom audio-visual equipment to ensure they are in proper working order. Ensures that simulation labs are kept orderly on a daily basis.
• Assists faculty in simulation - Assists faculty with the setup and operation of equipment in the Nursing Learning Center including task trainers and simulation scenarios. Runs the simulators for simulation educational based activities.
• Supervises work study students - Supervises the Learning Center work-study students with guidance from the Learning Center Director.
• Monitors and schedules SON rooms and lab spaces - Monitors all rooms for functioning of equipment, replenishing of supplies, and general safety and cleanliness

Department

Nursing

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Instructional Support Technician I

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

• Hiring Range: The hiring range for this position is $4,184 (Step 1) - $5,521 (Step 15) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,184 (Step 1) - $6,096 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program reflects our commitment to your overall well-being.

To be eligible for full benefits, employees must be appointed at least half-time (.50 FTE) with an appointment lasting more than six months and one day. Benefits eligibility and offerings may vary based on appointment type, classification, and applicable collective bargaining agreement. Eligible employees may have access to a comprehensive benefits package that can include:

• Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Health Coverage: A variety of medical, dental, and vision plans.
• Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

Candidates are encouraged to review the appropriate CSU Employee Benefits Summary for details specific to their position. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements base salary.

Knowledge, Skills, and Abilities

The ideal candidate is a highly adaptable and self-motivated professional with extensive experience using a variety of computer software programs, including Microsoft Office, PeopleSoft/Oracle, Qualtrics, databases, e-mail, and internet-based applications. They possess a strong IT background with expertise in AV equipment and are trained in the setup and operation of electronic patient simulators or similar technology. Able to work independently with minimal supervision, they demonstrate exceptional communication and customer service skills through professional telephone, e-mail, and interpersonal interactions. The candidate has a thorough knowledge of standard office methods, practices, and procedures, along with the ability to quickly learn, interpret, and apply complex policies and procedures. They thrive in fast-paced environments, exhibiting flexibility, adaptability, and a commitment to delivering efficient, high-quality support and service.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to two years of experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to the discipline required.

Experience in setting up and operating patient simulators (in person & computer based), or similar equipment preferred.

Bachelor's degree in Computer Science, Healthcare, or Information Technology is preferred.

Experience in healthcare simulation including maintenance, repair, and technical support of simulation equipment and/or medical device systems in a healthcare delivery setting, or equivalent combination of education and experience preferred.

Application Procedures

Click "Apply Now" to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits.

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB