Manager, Quality

Job Description

Job Description

Job Title: Quality Manager

Exempt Status: Exempt

Location: East Windsor, CT

Company Description:

Hanwha Aerospace USA has long been recognized as a leader in the development and supply of flight critical Aerospace/Defense components and assemblies. Operating out of four state-of-the-art facilities located in Connecticut, Hanwha Aerospace USA offers growth and career development opportunities to enrich your talents. 

Summary: 

The Hanwha Aerospace USA Quality Manager will be responsible for all activities associated with the Quality function reporting directly to the Director of Quality. 

Essential Functions:

• Lead the Quality Assurance function, including development, implementation, execution, and continuous improvement of all quality policies, procedures, and systems.
• Manage, mentor, and direct all quality team members. 
• Ensure the Quality Management System (QMS) is understood, maintained, and followed by the organization. 
• Manage internal and external audit activities (AS9100, NADCAP, Customer, etc) to maintain certifications and regulatory compliance. 
• Collaborate with production and manufacturing teams to identify, contain, and resolve quality issues, including stop-work procedures, and corrective/preventative measures (RCCA). 
• Ensure full compliance with export control regulations and requirements. 
• Manage completion of first article inspection and qualification packages (i.e. work center, operator, and process) including submittal and approval from customers.
• Drive continuous improvement activity to achieve year-over-year performance gains through quality KPIs, robust 8Ds, SPC data analysis, non-conformance tracking, and monthly reviews (MCAT).
• Serve as the primary Quality interface with customers, including handling complaints and supporting MRB activities and DQR requirements. 
• Manage all inspection and measurement systems including incoming, in-process, CMM, final inspections, and gage calibration. 
• Manage Metallurgical laboratory responsibilities and activities per customer requirements.
• Ensure quality documentation is managed including scanning, retention, and reporting. 
• Support MRB Quality Clinic process, MRB actions / reductions and successful response to complaints.
• Lead quality planning and new product introduction (NPI) processes to ensure timely and complete execution, including contract review, reviewing data, gaging and SPC planning, CMM program development and validation, special processes approvals, and customer submissions. 
• Perform other related duties or responsibilities as requested or required

Required Qualifications & Experience:

• Must be a “U.S. Person” as defined by the U.S. Government and able to work without restrictions with ITAR and EAR technical data.
• Bachelor’s degree in Engineering or related field 
• In lieu of Bachelor's degree, 5+ years of relevant experience in aerospace manufacturing and 5+ years of management experience. 

Desired Knowledge, Skills, and Abilities

• Ability to communicate professionally and effectively with all levels of the organization. 
• Ability to interpret policies, procedures, and standard business practices. 
• Proficient in reading and interpreting CAD drawings, blueprints, engineer work instructions. 
• Knowledge of Geometric Dimensioning and Tolerance (GD&T) and statistical process control (SPC). 
• Knowledge of manufacturing support processes and systems (inspection, gauging, data collection, records & reporting, first article approvals).
• Knowledge of ERP systems (Syteline). 
• Knowledge of Coordinate Measuring Machine (CMM) inspection and correlation. 
• Proficient in Microsoft Office Products (PowerPoint, Excel, Word, Outlook, etc.). 
• Ability to read, write, and understand English at a functional level.
• Ability to travel 5-10% when required. 

Physical Demands / Work Capacity Evaluation

The essential functions of this position may vary based on specific assignments, work locations, and operational needs. Physical capability is evaluated through a post-offer, pre-employment Human Performance Evaluation (HPE), which assesses an individual’s ability to perform the essential functions of the job safely and effectively, with or without reasonable accommodation, in accordance with applicable laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform.

Hanwha Aerospace USA is an Equal Opportunity Employer. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation, and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

*Subject to change with or without notice*