Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in November 2000, bringing with me decades of insurance experience after starting in the industry at just 19 years old. Today, I lead a small but dedicated team of three, and our office is known for its long tenure — some team members have been with us for more than 25 years. I’m a proud mom and grandmother who loves to travel, and our agency operates with the same family-oriented spirit that guides my life.

We have a warm, supportive, and deeply collaborative atmosphere where stability and teamwork are at the core of everything we do. Our office enjoys fun traditions like office Jeopardy, promotions tied to earning additional PTO, Casual Fridays, and a flexible work environment. We also offer a Simple IRA, licensing reimbursement, and a culture that truly values loyalty and connection.

We’re looking for someone who is dependable, friendly, personable, positive, and able to multitask while fitting naturally into a long-standing, close-knit team. For someone who appreciates a supportive environment with deep roots, this is the kind of place where you can build a meaningful long-term career.

ROLE DESCRIPTION:
Diane Meeker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.