Respiratory Therapist (TeleCare Team)

Job Description

Job Description

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Essential Duties:

The TeleCare Team Respiratory Therapist is responsible for patients with respiratory and respiratory–related equipment and for assessment of patient / client need and the selection, instruction, and troubleshooting of appropriate equipment and / or service provided to meet those needs and maintaining appropriate documentation

Responsibilities:

• Receives and documents the order for respiratory equipment and / or Chronic Care Programs from the customer service, patient / client, caregiver, physician and family member.
• Responsible driving from office to patient home or hospital.
• Enroll patients into the appropriate Chronic Care Program as well as assess and educate patients on disease process.
• Ensures comprehensive documentation of each patient interaction and follow-up in the SCH charting platform while actively coordinating with the team on escalated cases.
• Collects additional information and / or authorization if referral is from other than the physician
• Involves the patient / client and / or family, caregiver in the process.
• Instructs patients / clients in the proper use and care of respiratory equipment according to the written policies and procedures for that equipment.
• Completes patient / client accounts paperwork including Plan of Care / Treatment and assessments.
• Acts as liaison between the company and the patient/client, family, caregiver & physician.
• Assumes full responsibility for their own actions, professional skills, and attitudes.
• Follow all policies and procedures as outlined in JCAHO.
• Follows up visits for respiratory patients and assists in continuity of care as needed and determines by Policy and Procedure.
• Provides 24-hour on call service, seven days a week as scheduled.
• Sets up respiratory and respiratory related equipment for patients.
• Provides in services for marketing department and all other department as necessary.
• Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients/clients.
• Supports the company by being loyal and informing the office of concerns and problems to be resolved.
• Determine requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians' orders.
• Communicates with the patient’s / client’s physician on changes in patient’s condition and/or needs and carries out adjustment to the patient’s / client’s Plan of Care / Treatment.
• Perform weekly roundtable discussions regarding all patients enrolled into Chronic Care Programs during Interdisciplinary Care Team meetings.
• Monitor patient's physiological responses to therapy, such as vital signs, arterial blood gases, and blood chemistry changes, and consult with physician if adverse reactions occur.
• Read prescription, measure arterial blood gases, and review patient information to assess patient condition.
• Maintain charts that contain patients' pertinent identification and therapy information & confidentiality.
• Effectively operates within continuously developing software systems, i.e Healthcall/Jotform.
• Utilize technology to enable Telehealth visits with patients.
• Perform other duties as assigned.

Knowledge / Skills / Abilities:

• Experience as respiratory therapist.
• Thorough knowledge and skill related to respiratory care field.
• Excellent customer relation & communication skills.
• People-sensitive characteristics with a genuine desire to help others.
• Ability to recognize the needs and concerns of people to result in constructive working relationship.
• Ability to handle multiple assignments and meet conflicting deadlines.
• Ability to deal with difficult situations with equanimity.
• General computer skills.
• Working knowledge of Android/IOS systems.
• Ability to communicate orally and in writing with staff and others to provide directions, and other information.
• Knowledge of general medical terminology.
• Knowledge, ability, and communication skills to conduct research interviews, including the collection of confidential medical and respiratory health histories.
• Experience in data cleaning, data checking, and data management.
• Excellent interpersonal skills necessary for maintaining study integrity and credibility with physicians, office staff, medical staff, and patients.
• Ability to work independently under multiple deadlines, follow instructions, work cooperatively with other staff members and be flexible to work on multiple projects.

Information Management:

• Treats all information and data within the scope of the position with appropriate confidentiality and security .

Risk Management:

• Cooperates fully in all risk management activities and investigations.

Minimum Position Qualifications:

• Associates Degree or Equivalent
• California Respiratory Care Practitioner license (RCP) or Certified Respiratory Therapist (CRT), Valid Basic Cardiac Life Support (BCLS)
• Valid State Issued Driver’s License
• Experience: 3-5 Respiratory Therapist Experience

Preferred Position Qualifications:

• Registered Respiratory Therapist (RRT),
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS)

Benefits:

• Medical
• Dental
• Vision
• Flexible Savings Account
• 401K
• Voluntary Life Insurance
• Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks:

• $1,000 Sign On Bonus
• Paid Training
• Paid Time Off
• Sick Time
• Use of Company Vehicle (including FasTrack pass)
• Additional State Licensing - Paid
• Growth Opportunities
• Employee Referral Reward Program
• Employee Discount Program
• Compensation dependent on experience & qualifications with a range of:

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests

What SuperCare Health is About

'SuperCare Health is a comprehensive, post-acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.

Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.

Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.

We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.

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