Lead DSP

Benefits:

401(k) matching

Dental insurance

Vision insurance

A Place Called Home is seeking a reliable and motivated Lead Direct Support Professional (DSP) / Program Lead to join our growing team. This role is ideal for someone with DSP experience who is ready to take on leadership responsibilities while continuing to provide direct support.

The Lead DSP will play a key role in supporting staff, ensuring quality care, and maintaining compliance, while also managing a small caseload of clients.

Responsibilities:

Staff Support & Leadership

Support and guide DSP staff during shifts

Assist with training and onboarding new employees

Help address call-outs and ensure shift coverage (in coordination with HR)

Serve as a point of contact for staff questions and concerns

Client Oversight & Caseload Management

Maintain a small caseload of clients

Ensure services are delivered according to each client’s support plan

Monitor client progress and communicate updates to management

Build positive relationships with clients and families

Documentation & Compliance

Ensure staff complete accurate and timely service notes

Review documentation for quality and compliance (245D standards)

Assist with maintaining audit-ready records

Daily Operations & Support

Provide direct care and support to clients as needed

Assist with activities of daily living, community outings, and skill-building

Respond to client needs, behaviors, and any urgent situations

Qualifications:

2+ years experience as a DSP or in a similar role

Strong communication and leadership skills

Reliable, organized, and able to multitask

Experience with documentation preferred

Familiarity with 245D services is a plus

What We Offer:

Competitive starting pay ($20-$22 hour)

Opportunity for advancement and pay increases within 60–90 days

Leadership development and growth opportunities

Supportive and team-oriented work environment