Ecommerce Personalization Specialist

Purpose: We are looking for a Personalization Specialist to own and execute our website and eCommerce personalization strategy. In this role, you will use customer data, segmentation, and testing to deliver tailored digital experiences that drive engagement, conversion, and loyalty. Essential Functions / Key Responsibilities: Build, manage, and optimize personalization campaigns across the website and eCommerce platform using tools such as Dynamic Yield, Monetate, Salesforce Personalization, or similar Define audience segments based on behavioral, demographic, and transactional data to deliver relevant content, product recommendations, and messaging Partner with merchandising, marketing, and UX teams to align personalization efforts with broader business goals and seasonal priorities Design and execute A/B and multivariate tests to validate personalization hypotheses and continuously improve performance Monitor and report on key metrics including click-through rate, conversion rate, average order value, and revenue per visitor Maintain the personalization roadmap and prioritize initiatives based on data-driven insights and business impact Ensure data quality and proper tagging/tracking in coordination with analytics and engineering teams Stay current on personalization trends, platform capabilities, and industry best practices Minimum Qualifications: 2–4 years of experience in eCommerce, digital marketing, or a related field with hands‑on personalization or CRO experience Familiarity with personalization or experimentation platforms (e.g., Dynamic Yield, Optimizely, Adobe Target, Monetate) Solid understanding of customer segmentation and behavioral targeting Analytical mindset with the ability to interpret data and translate findings into actionable recommendations Experience with A/B testing methodologies and statistical significance Strong cross‑functional communication and project management skills Familiarity with web analytics tools such as Google Analytics or Adobe Analytics Preferred Experience: Experience with product recommendation engines or AI-driven personalization Basic knowledge of HTML/CSS or tag management systems Background in retail or DTC eCommerce Travel RequiredYes – Up to25%Occasional travel to Floor & Decor Store Support Center (Atlanta, GA), vendor/partner sites, or industry conferences may be required. Benefits & Rewards: Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work‑life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity: Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. JOIN THE COMPANY THAT REVOLUTIONIZED THE FLOORING BUSINESS. Floor & Decor is like no other flooring company. Floor & Decor is like no other flooring company. Founded in 2000 in Atlanta, we have quickly become one of the country’s leading flooring retailers, with dozens of stores nationwide – and more to come. A strong entrepreneurial spirit flows through our young company. TIME, TALENT & TEAMWORK The remarkable success we have enjoyed could not have happened without the time, talent, and teamwork of our extremely dedicated associates. Working with equal amounts of passion and grit, we’ve become the “category killer of flooring” by revolutionizing the way people buy flooring. Our customers enjoy the largest in-stock selection of tile, wood, stone, and flooring accessories at prices no one can beat. OPPORTUNITIES TO ADVANCE To continue our amazing growth, Floor & Decor is actively seeking gifted people with a solid work ethic and a real passion for helping others. Are you ready to make a difference at a truly groundbreaking company? From our retail stores to our distribution centers to our corporate office, we encourage you to explore the variety of exciting opportunities available right now. Our career opportunities may leave you floored. #J-18808-Ljbffr Floor & Decor