Client Success Manager, Enterprise

Client Success Manager, Enterprise

As Client Success Manager, Enterprise, you'll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement.

Location: Remote, United States

We're excited to meet candidates who have many of the following qualifications:

• 4+ years of client-facing experience in the healthcare industry
• Strong communication, customer service, and presentation skills.
• Excellent attention to detail and analytical thinking.
• Quick learner with problem-solving skills and the ability to work independently.
• Comfortable in a fast-paced, evolving environment.
• Process improvement mindset.
• Experience managing technical implementations, such as SSO integration.

Compensation

The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.

Our total compensation package may include:

• Base salary
• Equity (where applicable)
• Annual bonus or incentive compensation (where applicable)

Benefits

In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible paid time off and company holidays
• Paid parental leave
• Professional development and learning opportunities
• Wellness and mental health resources
• Remote work support and home office stipend (where applicable)

Why You'll Love Working Here

At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.

• Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.
• Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
• Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.
• Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.
• Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.

Our Hiring Process & AI Tools

Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.

Equal Employment Opportunity

Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.

If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.