Retail Area Leader - Durham - Chapel Hill Area

Retail Area Leader – Job Description The Retail Area Leader leads a group of branches and teammates assigned within a Region (approx. 14-27 branches) for the Retail Community bank in an effort to deliver on our purpose and achieve our sales and service goals. Responsibilities include: Instill purpose, mission, and values within retail and small business teams. Continuous improvements in sales effectiveness of Retail/Small Business through sales leadership including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures. Collaborate across lines of business impacting retail and small business clients (Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions) to achieve financial objectives. Assist in managing the efficiency of retention, personnel management, facilities management, and product sales and service. Review monthly Average Balance Analysis, Detailed Income and Expense and other management reports to ensure balanced financial performance of branch teams. Lead, coach and manage branch leaders focusing on sales and service performance planning and identifying sales opportunities. Drive area’s service and operations, sales, expense, and profit performance; monitor branch effectiveness, identify gaps, develop improvement plans, and ensure consistent execution of the Client Engagement Model. Qualifications Required Qualifications: Bachelor’s degree or equivalent education and related training. Five years of financial services experience. 3+ years of leadership experience managing group locations and leaders. Strong interpersonal, sales and relationship management skills. Strong written and verbal communication skills. Demonstrated ability to provide group leadership and handle multiple priorities under time constraints. Sales execution and direct sales leadership experience. Preferred Qualifications: Two years of commercial banking experience. Completion or enrollment in an established management or career development program. Benefits General description of available benefits for eligible employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. EEO Statement Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law; E-Verify; IER Right to Work #J-18808-Ljbffr Habitat For Humanity Of Durham