Shift Leader
POKE HOUSE, INC.
Shift Leader
Join Our Team and Earn Tips Up to $5 per Hour!(In addition to your hourly base pay)
The ideal Poke House candidate will:
- Be a reliable, energetic, and motivated individual
- Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
- Love to help and serve customers and possess exceptional customer service skills
- Have the ability to work in a team and maintain positive working relationships with all team members
- Have the ability to maintain a professional appearance at all times
- Be able to adapt to a fast-paced work environment with changing customer volume levels
- Have the ability to speak clearly, listen attentively, and follow instructions
- Have a complete understanding of all Poke House rules and regulations
A typical day at Poke House:
- Greet customers and provide exceptional service.
- Process in-house, online, and delivery orders efficiently.
- Handle transactions, including payments, receipts, and refunds.
- Restock supplies and maintain store cleanliness and organization.
- Work independently and as part of a team with strong time-management skills.
- Stay knowledgeable about the menu and recommend favorites.
- Answer customer inquiries and resolve issues.
- Follow food safety, sanitation, and health procedures.
- Uphold brand standards and comply with local and state regulations.
Core Responsibilities (Team Member/Cashier):
- Customer service, cashier
- Food assembly
- Cleaning, sanitizing
- Communication & teamwork
- Upholding current food, safety, and health standards
Core Responsibilities (Shift Leader):
- Customer service, cashier
- Food assembly
- Cleaning, sanitizing
- Communication & teamwork
- Training new hires, retraining
- Delegating tasks & responsibilities
- Assigning breaks and lunches
- Upholding current food, safety, and health standards
- Basic food preparation
Requirements:
- At least 18 years of age (Shift Leader)
- Be available to work at least 4 days a week
- Be able to communicate in the primary language(s) of the work location
- Food safety certification
- Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
- Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)
Poke House Perks:
- Competitive compensation; Hourly base pay + Tips up to $5 per hour(Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)
- Flexible scheduling
- Discounted delicious food
- Full-time and part-time opportunities
- We promote from within
- Safe and fun working environment
Job Type: Part-time
Schedule:
- Day/Night shift
- Monday to Sunday
- Weekend availability required
Poke House - Walnut Creek 1522 Geary Rd, Walnut Creek, CA 94597, USA
Vacancy posted 5 days ago
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