Medical Administrative Office Support

Job Description

Job Description

Description:

Position: Medical Administrative Office Support

Reports to: Butler Office Manager

Status: Part Time or Full-Time

Join our dynamic healthcare team as a Medical Administrative Office Support and become the backbone of efficient clinic operations! In this vital role, you will provide comprehensive administrative assistance, ensuring smooth patient flow, accurate documentation, and seamless communication across departments. Your energetic approach and attention to detail will help create a welcoming environment for patients and support the clinical staff in delivering exceptional

Responsibilities and Duties:

• Manage patient scheduling, appointment confirmations, and rescheduling using EMR (Electronic Medical Records) systems
• Verify insurance coverage, perform insurance verification, and collect patient payments
• Assist with patient intake procedures, including data entry and updating medical records in EHR (Electronic Health Record) systems
• Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and assist patients with inquiries
• Maintain organized filing systems for medical records, ensure HIPAA compliance, and support health information management initiatives
• Support front desk operations by greeting patients, managing appointment flow, and handling clerical tasks such as data entry and typing with proficiency utilizing Microsoft and Google applications.

THIS LIST IS NON-EXHAUSTIVE AND IS MEANT ONLY TO GUIDE YOU IN ADEQUATE DAILY PERFORMANCE. ADDITIONAL RESPONSIBILITIES MAY BE ADDED WITHOUT PRIOR NOTICE AS DIRECTED BY POLICY CHANGES OR PERFORMANCE IMPROVEMENT PROCESS.

Minimum Qualifications and Competency Requirements:

• Possess state criminal, child abuse, and FBI clearances
• Have taken the mandated reporter training within the past 5 years
• Knowledge of computers and standard computer programs, including Microsoft Word and Excel
• Possess the ability to learn new computer programs quickly and efficiently
• Possess the ability to work in a fast-paced environment while maintaining a positive attitude and quality of work
• Possess excellent interpersonal, organizational, and problem-solving skills.
• Knowledge of medical terminology
• Previous office experience is preferred
• Exceptional customer service skills with a focus on patient service and phone etiquette; ability to handle multi-line phone systems confidently
• Strong organizational skills
• Ability to work efficiently in fast-paced environments while maintaining accuracy in documentation and billing processes

Psychology and Learning Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.