Assistant Store Manager

Change Lives. Support People. Lead With Heart. America’s #1 Arch Support Company is growing and we’re looking for someone who leads with empathy, shows up for their team, and believes in the power of helping people feel better. If that sounds like you, you may be exactly who we’re looking for. Our mission is simple but deeply meaningful: An unwavering commitment to improving the quality of people’s lives two feet at a time. This isn’t passive retail. This is human‑centered, consultative sales where compassion and confidence matter just as much as skill. FLSA: Full Time | Exempt | Salary + Bonus (Uncapped) This role has On-Target Earnings between $65k-$85k/annually based on individual/store performance. Reports to: Store Manager Essential responsibilities and duties: Support and motivate the sales team with encouragement, coaching, and steady leadership. Help people grow not just in their sales skills, but in their confidence and connection to the mission. Celebrate wins, guide through challenges, and create a culture where people feel valued. Welcome customers with warmth and patience, meeting them where they are. Listen deeply to understand their pain and their goals. Guide them through a full product demonstration that helps them imagine a life with less pain and more possibility. Create sales strategies, in collaboration with Store Manager and District Manager, to achieve store goals, including individual sales goals. Resolve concerns with empathy, clarity, and professionalism. Motivate the sales team to meet sales objectives through training and mentoring of staff. Address customer inquiries with expert product knowledge Support Smooth, Positive Store Operations: Help oversee daily store operations so the team can focus on what matters most: the customer. Assist with staffing, onboarding, and ongoing training to ensure every team member feels supported and prepared. Maintain store administration tasks such as team tracking, customer follow‑up, inventory, and expense/accounting reports. Flex between locations when needed to support the broader team. Live Our Core Values: Family 1st: it’s a standard for how we lead, how we make decisions, and how we show up for our people. We support them through those moments with empathy, consistency, and professionalism. Integrity: do what’s right, even when no one is watching. Accountability: show up for your team and the customers who trust us. Who Thrives Here: Naturally empathetic and genuinely invested in helping others Strong communicators who can motivate and uplift a team Confident, coachable, and committed to growth Positive, energetic, and able to create a welcoming environment Leaders who know that kindness and accountability can coexist Education & Requirements: High School Diploma or equivalent 3+ years of leadership/management experience developing a team — required Full‑time availability, including weekends and holidays Ability to flex between locations as needed. Compensation & Benefits: Paid comprehensive product and sales training Consistent 40‑45 hours work week Full benefits (health, dental, vision, PTO, IRA) Clear path to advancement A supportive, fun, people‑first work environment The chance to make a real difference in someone’s life every single day Physical Requirements & Essential Functions This position requires regular physical activity as part of the essential job functions, including standing, walking, and sitting for extended periods of time. Team members must also be able to frequently kneel, squat, bend, and navigate low seating areas while assisting customers. The role further requires the ability to lift, push, pull, and/or carry up to 50 pounds on a regular basis as part of daily operational responsibilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Acceptable Background and References Required. Equal Employment Opportunity.