Pre-Sales Director, North America (Remote)

Employment Type: Full-time

Company Description

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

Job Description

We are looking for a proven Pre‑Sales Director, North America to lead a team of pre‑sales Solution Consultants (SC) supporting our Commercial Enterprise accounts. The Pre‑Sales Director, North America is responsible for individual SC career planning and development, team development, and hiring according to the dynamic needs of the sales organization.

As Pre‑Sales Director, North America, you will be expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing, and other organizations to ensure alignment of organizational activities and initiatives. You will build and run a diverse team of talented solutions consultants looking for mentorship and help grow their careers. These responsibilities all directly support the Pre‑Sales Director, North America's primary goal of assisting sales to attain their revenue goals by ensuring that the business and process stakeholders will vote for us as part of the sales engagement.

What you’ll deliver

• Directly support a team of Solution Consultants that have fun driving revenue.
• Support ongoing team member growth and development including recruiting, hiring, training, and mentoring.
• Understand the needs of the regional sales organization, and develop plans to ensure outstanding support of those needs.
• Drive strategic initiatives and programs as needed to support the growth of the business.
• Partner with regional sales leaders to prioritize Solution Consulting efforts.
• Coach the team towards attaining key performance metrics and goals.
• Help define key value propositions we communicate to customers.
• Identify product and technology gaps with customers and present a point of view to product and leadership teams.
• Work with the team to discuss, plan and implement process improvements.
• Evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback.
• Manage day-to-day activities such as resource scheduling conflicts, expense review, and approval, activity reporting, etc.

Qualifications

• Ideally 5+ years of pre‑sales experience preferably within a SaaS organization.
• Ideally 3-4 years of management experience preferably within a SaaS organization.
• Solid understanding of Enterprise SaaS applications and recruiting technology.
• Ability to build trust and rapport with cross‑functional partners.
• Experience attracting, retaining, and developing high‑performing, high‑potential talent through assessing, selecting, onboarding, coaching, and developing.
• Proven track record successfully collaborating with various departments to inspire alignment and execution.
• Strong customer‑facing and relationship building.
• Executive presence.
• Experience supporting and selling to enterprise customers.
• Technically adept, experienced with web technologies.
• Strong track record of defining and executing against key performance indicators.

Additional Information

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.