To Go Specialist
Jackmont Hospitality
Job Description Job Description TGI FRIDAYS // Store #2036 12281 Tech Road Silver Spring, MD 20904 View phone number on click.appcast.io TO GO SPECIALIST Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities Taking orders over the phone as well as in person.Offer to-go order guest a to‑go beverage if one has not been ordered. Preparing orders and organizing them into bags. Make sure everything is in the bag and checking off items as placed in bags.Review order to ensure 100% completeness, check to make sure drinks are included (if ordered). Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction. Responsible for accurate cash handling.If online or to-go order, cash out guest within 2 minutes of arrival. PacksTOGOand delivery orders and confirm order with guest/driver. Thank the guest for choosing Fridays and invite them back again. Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food. StocksTOGOarea. Qualification Requirements Good Verbal Communication High Energy Level Customer Service Resolving Conflicts Teamwork Professionalism
Vacancy posted 3 days ago
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