Food Prep Lead

Store 2743218: 5637 Transportation Blvd, Garfield Heights, Ohio 44125 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Essential Duties The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Food Merchandising Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly. Completes build‑to’s for ordering/purchasing merchandise. Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic. Validates deliveries by verifying invoices; reviews discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure charges match delivery. Prepares displays by assembling, dating and price‑marking in‑store displays. Rotates food items, monitoring quality and freshness measures to protect customers from illness. Monitors and maintains food preparation area and display cases to attract and retain customers. Assists in training new associates (with an emphasis on excellent customer service) when necessary. Monitors and organizes inventory to prevent out‑of‑stock situations. Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales. Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility, including marquees, ceilings, walls and windows. Customer Satisfaction Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks them as they leave. Resolves or assists in resolving routine customer concerns within established guidelines. Reports to work on time and follows the dress and appearance code. Prepares and serves quality food and beverage to satisfy customer needs. Facility Condition Maintains safe and clean work environment by complying with procedures, rules and regulations. Sweeps and mops or cleans floors. Dusters and/or washes windows, counters, displays, store areas and bathrooms. Picking up and disposing of trash, litter or debris. Inspects store facilities and equipment for safety, cleanliness, and proper working order. Clean, sanitize and maintain food service equipment to protect customers from illness. Financial Controls Notifies the Store Manager of any inventory or operating discrepancy. May receive and sign vendor deliveries and verify quality and quantity of product. Follows Company and/or brand guidelines for product breakage or spoilage. Staffing Controls Supervises the activities of food prep employees engaged in preparing and serving food in the absence of the Store Manager. Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards. Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re‑assign duties of employees based on operational or discipline needs. Assists with counseling of employees and provides feedback to help employees improve performance. Internal/External Controls Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and Company policies, procedures and standards that apply to the conduct of business. Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations. Security Controls Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, cash, product, equipment and property. Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager. Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring. Administrative Attends job‑related meetings (may be required to work irregular hours). Maintains intradepartmental workflow by fostering a spirit of cooperation. Complies with company policies and procedures. Contributes to team effort by accomplishing related results as needed. Performs all duties with minimal supervision. Performs other duties as assigned by the Store Manager. Keeps and ensures all employees keep accurate time‑keeping records. May take inventory of supplies and equipment. Job Requirements Minimum age of 18 years old. High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience. Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills. Ability to communicate information and ideas in a clear and understandable manner. Ability to deal with customers, unanticipated problems or events using standard procedures. Ability to work as scheduled including arriving to work on time. Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools. Ability to perform essential duties and physical functions described below. Ability to work in the conditions described below. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions may include: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Take out the garbage during the day or early evening hours, etc. Exposure to extreme cold temperatures while performing occasional work in a walk‑in cooler and/or freezer. Exposure to occasional noise. Work with minimum direction and periodic supervision. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk‑in cooler and/or freezer and outdoors. Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels). Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups). Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye‑hand coordination.) Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand‑truck). Able to reach overhead for objects. Ability to bend and twist at waist. Ability to communicate orally. Ability to operate a cash register and/or computer keyboard. Ability to stoop, kneel, squat, bend, push and pull. Ability to work alone. Be exposed to occasional noise. Ability to stand and/or walk for an entire shift. May require climbing a ladder to store and retrieve materials or place and remove signs. Job Description Acknowledgment This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Hiring Range: $16.00 to $16.50 #J-18808-Ljbffr