Concierge

Receptionist Position

Find your joy here, at The Wellington at Southport, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage, health and dental insurance, 401k with company match & much more! The Wellington at Southport, a premier retirement community in Indianapolis, IN, provides quality care to residents in an Assisted Living and Memory Care community. What we offer you:

• Flexible scheduling
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual.
• Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

Enjoy providing exceptional customer service and care to our senior residents

Appreciate the value of being a dependable & responsible member of greater team

No travel required

Behaviors:

Preferred: Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations:

Preferred: Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Peer Recognition: Inspired to perform well by the praise of coworkers

Job Security: Inspired to perform well by the knowledge that your job is safe

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education:

Preferred: High School or better.

Experience:

Required: 1-3 years: general administrative background or hospitality experience 1-2 years: Related office, customer service, or clerical experience