Dental Administrative Assistant

Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Paid time off Training & development About the Role: Enlightened Dental in Norwich, NY is looking for a friendly and organized Dental Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your administrative skills will keep the office running smoothly and efficiently. If you love working with people and thrive in a fast-paced healthcare environment, we want to hear from you! Responsibilities: Greet and check in patients, ensuring a warm and welcoming front desk experience Schedule, confirm, and manage patient appointments using dental practice management software Verify dental insurance benefits and process claims and billing accurately Collect and post patient payments, co-pays, and manage accounts receivable Maintain and update accurate patient records and medical histories Answer multi-line phones, respond to patient inquiries, and manage office correspondence Coordinate with dental providers and clinical staff to ensure seamless patient flow Requirements: Prior experience in a dental or medical administrative role preferred Familiarity with dental practice management software (Dentrix, Eaglesoft, or Curve) Knowledge of dental insurance verification, billing, and coding (CDT codes a plus) Strong communication and interpersonal skills with a patient-first attitude Highly organized with the ability to multitask in a busy office environment General computer skills High school diploma or equivalent required; dental administrative training or certification a plus About Us: Enlightened Dental is a trusted dental practice serving the Norwich, NY community with a commitment to providing exceptional, compassionate care to every patient. Our patients love us for our friendly atmosphere, modern techniques, and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team culture where every staff member is valued and empowered to grow. Enlightened Dental