Supply Chain Team Leader I- San Antonio

Team Leader I

As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You'll lead a team of hourly Partners.

Key Responsibilities & Essential Functions:

• Management / Operations: Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
• Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives
• Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes
• Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback
• Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback
• Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations
• Takes an active role in development of Partners; provides learning and growth opportunities; addresses performance that does not meet expectations
• Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines; recognizes Partner achievements

Qualifications & Key Requirements:

• Work Experience: 1+ years of related experience - Required Experience in presentations - Preferred
• Knowledge/Skills/Abilities: Advanced knowledge of operations of department programs - Required Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports - Required Strong organization and time management skills - Required Strong verbal / written communication skills - Required Strong analytical and project management skills - Required Strong negotiating and influencing skills - Required Intermediate skills in internal / external software and systems - Required Ability to manage multiple priorities and shift focus between tasks; attention to detail - Required
• Education: Bachelor's Degree or 1+ years of related experience - Required
• Licenses/Certifications: Successful completion of Leadership & Development classes as assigned - Required

Physical Demands & Working Conditions:

• Function in a fast-paced distribution center and office environment
• Travel by car or plane with overnight stays
• Work flexible and/or rotating schedules, including overnights, weekends, and holidays
• Work in multiple temperature zones
• Safely maneuver facility in compliance with OSHA regulations